Sales Consultant

Oxyon People Solutions; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to join their team. This role involves engaging with existing and potential clients, preparing insightful reports, and maintaining customer relationships through exceptional service. The ideal candidate will possess strong communication skills in both English and Afrikaans, along with a proven track record in sales. You will be responsible for understanding customer needs, presenting products effectively, and ensuring a smooth administrative process. If you are enthusiastic, organized, and ready to make an impact in a supportive environment, this opportunity is perfect for you!

Qualifications

• 5+ years of sales experience with a proven track record in exceeding targets.
• Relevant qualification in Sales or Marketing is advantageous.

Responsibilities

• Analyse reports and prepare customer visits based on category.
• Maintain customer services and respond to queries effectively.
• Update and log customer information using Honeybee.

Skills

MS Office proficiency

Good telephone skills

Listening and interpreting information

Planning and organizing skills

Numerical skills

Good communication skills

Fluency in English and Afrikaans

Customer interaction skills

Education

Sales or Marketing qualification

Tools

Honeybee

Axapta system

Job description

Organising and Controlling Customer Base

• Analyse QlikView reports weekly.
• Submit weekly/monthly customer analysis/revenue reports.
• Prepare and schedule customer visits according to customer category.
• Call on existing and potential clients.
• Compile contact lists utilising a range of resources for collecting information.

To Create, Maintain and

• Plan sales pitch/services presentations to prospective customers.
• Work within the framework of budget turnover and gross profit.
• Maintain ongoing customer services by responding objectively to a range of queries/enquiries relating to products or services.

Selling Goods and Services

• Ensure all necessary information/documentation is obtained before calling on a customer.
• Obtain a range of information from customers for identifying needs and establishing customer profiles.
• Inform and advise customers of a range of products/services available.
• Acknowledge customer needs by recommending alternative goods and services offered.
• Stimulate customer interest by demonstrating and explaining the benefits/end uses of a range of products/services.
• Introduce new products in accordance with customer demand.
• Organise courtesy calls for obtaining customer feedback on deliveries and support systems.

Administration

• Update customer information on Honeybee.
• Log calls on Honeybee as per required standard.
• Liaise with internal support to email quotations to customers.
• Maintain customer contracts on Honeybee.
• Follow up customer orders.
• Complete new business and lost business reports and submit to manager on a monthly basis.

Critical Skills

• Proficient in MS Office with excellent computer skills knowledge.
• Good telephone skills.
• Ability to listen and interpret information accurately.
• Planning and organising skills.
• Numerical skills.
• Good communication skills are essential; must be well spoken and fluent in both English and Afrikaans.
• A pleasant and controlled manner of dealing with people at all times.
• An enthusiastic, outgoing person who is self-confident, with a positive attitude is desired for this position.

Knowledge

• Stock product knowledge.
• Price list knowledge.
• Knowledge of how to enquire on Axapta system.
• Knowledge of company policy with regards to customer services.
• Product and pricing knowledge.
• Knowledge of services the company has to offer.
• Understanding of general operation of the company.
• Knowledge of delivery routes and times.

Qualifications and Experience

• At least 5 years’ sales experience, with a proven track record in exceeding targets.
• Relevant Sales or Marketing qualification would be an advantage.