We're on the lookout for a super motivated Sales Development Specialist with a real zest for results and a splash of enthusiasm! If you're excited about connecting with potential clients and making waves in the business world, you might just be the perfect fit. We want someone who can light up a call with their infectious passion for sparking new relationships and keeping those flames alive. You'll be a key player behind our growth plans, spreading the word and while you're at it - living and breathing our company values! That's the kind of awesome we're looking for!
About the Department
The SME sales department at Pnet stands as a bridge between technology and the aspirations of small to medium-sized businesses, offering them the tools and solutions necessary to thrive in today's competitive landscape. However, what truly sets this department apart is not just its strategic significance, but also the deeply ingrained culture of Pnet that permeates through its operations.
Within the SME sales department, where nine distinct teams collaborate and more than 40 dedicated consultants work tirelessly, a unique and inspiring culture has taken root. This culture can be best described as familial, competitive, and supportive, all while championing the values of inclusion and shared objectives.
When entering the SME department, you would experience a family-like environment that has an undeniable competitive spirit. There is a palpable emphasis on support, training and development which not only aids professional growth but also contributes to the overall effectiveness of the department.
In conclusion, the SME sales department at Pnet isn't solely defined by its strategic significance in catering to the SME market. It thrives on a vibrant culture that values collaboration, competition, support, and inclusivity. This culture is a testament to Pnet's commitment to not only driving business growth but also cultivating an environment where its teams and consultants can flourish professionally and personally. The SME sales department stands not just as a hub of innovation, but as a testament to the power of a strong and empowering workplace culture.
Responsibilities/ Outcomes
- Perform a minimum of 50 prospecting calls (cold calls) per day to identify potential new business or continue to promote customer awareness with previous contacts, identify key decision makers pushing for new business leads and contacts.
- A minimum of 15 Connects per day (calls over 2 minutes long)
- A minimum of 2 Proposals a day
- Minimum talk time of 70 minutes
- Generate minimum 1 new lead (ACF) per day
- Preparing proposals and quotations that identify clients' needs in a professional and timeous manner.
- Developing and maintaining company presence in the marketplace through cold calling, emailing, and phoning.
- Identifying new corporate customers through networking, referrals, and research.
- Matching prospects requirements to existing service via well-constructed written proposals.
- Professionally demonstrating service offered.
- Resolving customer enquiries quickly and effectively.
- Following up on all leads rapidly and effectively.
- Dealing with all meetings and clients in an urgent and focused manner.
- Ensuring proper comprehension of Pnet services offered.
- Training customers on the proper use of the Pnet service.
- Performing customer care calls to ensure customer satisfaction and retention.
- Do follow up and repeat visits and calls to develop long term sustainable relationships with clients.
Minimum Requirements
- Driver's license and own reliable vehicle.
- A minimum 1-3 years' experience in sales with a proven track record.
- Excellent telephone skills.
- Cold Calling experience.
- Ability to deal with senior executives at a corporate level.
- Accurate and reliable forecasting with good numerical and analytical ability.
- Any previous experience on a CRM system would be beneficial.
- Computer literate (Word, Excel, PowerPoint, Outlook).
- Ability to function independently with high levels of responsibility and accountability.
- B2B consultative sales experience will be advantageous.
Skills that would ensure success.
- Working knowledge of direct selling, database marketing and cold calling.
- Self-motivated, self-driven and high activity levels.
- Develop persistency and tenacity.
- Have high energy levels and be able to cope with a multitude of tasks, problems and challenges on an ongoing basis.
- Ability to deal with senior executives at corporate level - personal presentation, communication skills and grammar, social and business etiquette must be at a very professional level.
- Mental agility and 'thinking on your feet'.
- Handling objections and creating value for the company's products and services in a highly competitive market.
- Ability to fully understand the needs of prospects and clients.
- Have a needs assessment or problem-solving mentality.
- Capacity to develop and deliver complex proposals.
- Closing new business.
- Understanding the competitors and competitor offerings, pricing and differentiators.
- Computer/software and technology knowledge.
- Trends in Industry.
- Industry knowledge within all relevant business sectors.
- Presentation skills up to board room level.
KPI's
- 40 Prospecting Calls per day.
- 15 Connects per day.
- 2 Proposals per day.
- 1.5 hours talk time daily.
- 3 ACF's per day.
Benefits
- Hybrid working (60% in office, 40% at home).
- 20 days annual leave.
- Company closure between Christmas and new year (over and above annual leave).
- Medical Insurance.
- Parental leave benefits.
- Group life Cover including disability and Funeral cover.
- Employee Assistance Programme.
Desired Skills:
- sales
- b2b sales
- Objection Handling
- Customer Service & Sales
- Hitting Targets
- Sales skill
- Telesales
- Canvassing
- B2B Sales
- Cold Calls
- Closing Deals
- Sales targets
- Achieving Targets
- Telesales - Outbound
Desired Work Experience:
- 2 to 5 years Representative / Sales Consulting.
About The Employer:
"The Right Job for Everyone."
Equipped with data insights into recruitment and employment trends in the local market, Pnet is the leading online recruitment service provider in South Africa.
Pnet is the place where possibilities begin. It is where great candidates and employers meet. This is what we do every day - it's what we love doing and it's what we're good at.
Pnet allows jobseekers to search and apply for new roles and allows recruiters to find the right candidates to fill their vacancies. Every day we see how our job-matching technology brings recruiters and jobseekers together, to uplift businesses and boost careers.
As a subsidiary of global recruitment Job Tech giant, The Stepstone Group, Pnet embraces global best practice and a culture of collaboration and innovation. Belonging to The Stepstone Group also provides us with access to the resources and expertise of a multinational recruitment technology platform provider.
Employer & Job Benefits:
- hybrid working
- 20 days annual leave
- group life cover
- employee assistance program