Sales Consultant

Ifundi; Gauteng; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in South Africa seeks a skilled Sales and Account Manager to drive business growth. The successful candidate will manage client relationships, achieve sales targets, and ensure effective account management within the HR, Training, or Recruitment sectors. The role requires strong communication skills, proven sales experience, and a results-driven mindset.

Qualifications

• Proven sales and account management experience required.
• Experience in HR, Training, or Recruitment sectors is essential.
• Strong communication and listening skills necessary.

Responsibilities

• Achieve annual sales targets by maximizing client opportunities.
• Manage the sales cycle from inception to closure.
• Update sales reports and communicate with the Director.

Skills

Sales Management

Account Management

Communication

Listening

Negotiation

Education

Experience in HR, Training, or Recruitment

Tools

MS Office Suite

Job description

Ensure that sales targets and objectives are achieved.

Key performance objectives:

1. Ensure that annual sales targets are achieved by maximizing sales opportunities with new and existing clients.
2. Ensure effective account management to maintain business and a positive brand experience.
3. Manage and mobilize sales actions to ensure effective and timely delivery of commitments to clients.

Responsibilities:

• Actively engage according to the sales plan to achieve sales targets among new and existing clients.
• Manage the sales cycle from inception to closure to ensure deals are closed.
• Update sales reporting and dashboards regularly and provide reports to the Director as required.
• Ensure margin protection on all deals.
• Conduct strategic conversations with clients to identify needs and cross-sell opportunities.
• Collaborate with the Director to agree on actions and next steps to close deals.

Operational Alignment:

• Ensure all projects are handed over to operations post-deal with a clear handover document.
• Ensure weekly sales and operational alignment meetings take place.
• Understand and communicate margins and budgets related to projects.
• Inform the operation team of potential deals impacting operations.
• Proactively inform the CEO of potential deals requiring new material design for sourcing.

Account Management:

• Understand client structures, roles, and politics to manage relationships effectively.
• Coordinate with operational teams to ensure effective client delivery and satisfaction.
• Identify and communicate project risks proactively.
• Track and communicate learner performance and client expectations.
• Manage issues and concerns promptly.
• Maintain visibility on client sites and facilitate operational meetings and reports.
• Conduct startup meetings and ensure sales handover documents and SLAs are signed.
• Develop account forecasts based on strategic conversations.
• Navigate the sales process to secure face-to-face engagements and obtain feedback.
• Manage sales deliverables and ensure commitments are met.
• Follow up with clients post-engagement and adjust proposals as needed.

Requirements:

• Proven track record in key sales and account management.
• Experience in HR, Training, or Recruitment industries (IT, Supply Chain, Banking, Insurance).
• Understanding of BBBEE codes and NQF (advantageous).
• Background in Public Relations or Communications (advantageous).
• Excellent written and verbal communication skills.
• Strong listening skills and probing ability.
• Politically astute with navigation skills in corporate structures.
• Resilient and capable of handling rejections.
• Team player with action-driven, structured, and results-oriented approach.
• Driver's license and own vehicle.
• Computer literacy in MS Office Suite.
• Self-motivated, initiative-driven, disciplined, and results-oriented.