Sales consultant

Otis Elevator Co.; Gauteng; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading elevator and escalator company in Gauteng is seeking a Customer Service Manager. The role involves managing customer relations, driving sales, ensuring timely document submission for tenders, and adherence to safety protocols. Candidates should demonstrate strong communication skills and a capacity for developing sales strategies. This position offers an opportunity to work within a renowned global company committed to innovation and quality.

Benefits

Training and development opportunities

Employee Scholar Program for education sponsorship

Qualifications

• Proven ability to maintain client relations and grow sales.
• Experience in preparing and submitting tender documents.
• Strong communication skills and ability to convert leads to sales.

Responsibilities

• Maintain regular meetings with clients to drive sales.
• Ensure timely submission of all sales documents.
• Participate in trade shows and networking to promote products.

Skills

Customer Service Management

Sales Strategy

Communication

Safety Management

Job description

Overview

Date Posted: 2025-08-26

Country: South Africa

Location: 17 Angus Crescent, Gauteng

The candidate will be responsible for the below.

Responsibilities

• Customer Service Management
  • Maintain weekly and monthly meetings with potential and existing clients to drive the O & T Sales figure in your region.
  • Maintain customer relations and grow the business by generating O & T Sales.
  • Establish prospective customers/clients and new target segments and penetrate sales in that area.
  • Keep relationships with key account customers.
  • Monitoring of contract agreements and customer requirements regarding obsolescence and age of equipment.
  • Collaborate with the construction team.
• Administration
  • Ensure that all construction mod sales documents are timeously submitted to head office.
  • Ensure that the customer tender document has been completely read and understood and contains the requirements of the document for pricing.
  • Ensure that you have 100% tender submission on time to tender date.
  • Provide monthly forecast to the Sales Director.
  • Attend all forecast meetings as per calendar appointments.
  • Attend branch meetings as per branch manager’s instruction.
• Performance
  • Ensure all objectives/targets are met as per Company and individual plan.
  • Understand new products that are being launched.
  • Apply where required to complete sales strategies for all to meet sales forecast and targets.
  • Ensure proposals are submitted in accordance with the requirements of sales efficiency to the individual target.
  • Must be able to convert leads to sales through good communication, follow-ups and a positive attitude.
  • Participate in trade shows, exhibitions, and networking with local associations to promote Otis products.
  • Monitor the fluctuating market to identify competitors and latest product innovations.
• Safety Management
  • Adhere to safety culture on site and in the office environment as well.

About Otis

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry’s largest service portfolio.

You may recognize our products in some of the world’s most famous landmarks, including the Eiffel Tower, Empire State Building, Burj Khalifa, and the Petronas Twin Towers. We are 69,000 people strong, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering, and Major Projects. Our Employee Scholar Program sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis, click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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