Sales Consultant

Rubiconsa; Cape Town; On-site; ZAR 200 000 - 400 000; Full time

Job summary

An established industry player is seeking a skilled Sales Consultant to join their dynamic team in Cape Town. This role is pivotal in supporting the sales team by preparing quotes, managing orders, and ensuring customer satisfaction. The ideal candidate will possess strong communication skills, a proven sales support background, and the ability to multitask effectively. You'll have the opportunity to engage with clients, understand their needs, and contribute to the growth of the company's sales initiatives. If you're looking to make a significant impact in a collaborative environment, this role is perfect for you.

Qualifications

• 2-3 years experience as a Sales Support Consultant is essential.
• Strong communication skills and ability to manage customer needs.

Responsibilities

• Support sales consultants by preparing quotes and managing orders.
• Develop sustainable sales growth through customer engagement.
• Maintain high customer satisfaction and long-term relationships.

Skills

Customer relationship management

Effective communication skills

Sales support

Multitasking

Time management

Bilingual (English and Afrikaans)

Education

Matric/NQF4 equivalent

Tools

Computer literacy

Job description

About the Sales Consultant role

We are looking for an experienced Sales Consultant for our Solution Sales Division in Richmond Park, Cape Town. This role works closely with the Senior Sales Consultant to grow and promote the sale of Rubicon products and fulfill a supporting role for the sales consultant to prepare quotes, sales orders, delivery schedules, and all duties thereof.

Sales Support Consultant responsibilities:

• Fulfill support functions to sales consultant and their duties
• Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
• Prepare Quotes, Sales Orders, and Requisitions. Follow up on quotes, sales orders, and backorder reports
• Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
• Schedule regular calls to customers
• Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
• Maintain high customer satisfaction ratings that meet company standards
• Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
• Establish and maintain productive, long-term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly/weekly follow-ups
• Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively

Our ideal candidates are able to acquire a thorough knowledge of the company’s products and support the sales consultants and customers in the accurate placement of orders. The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.

Role requirements are:

• Matric/NQF4 equivalent essential
• Proven track record of at least 2-3 years as a Sales Support Consultant
• Engineering technical sales support background an advantage
• Computer literate
• Effective written and verbal communication skills
• Presentable and professional
• Driver's Licence advantageous
• Time management skills / flexibility
• Multitasking and ability to work independently
• Bi-lingual, English and Afrikaans