Sales Consultant

Fempower Personnel; Cape Town; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading company in the travel industry seeks a Sales Consultant to manage inbound inquiries and create tailored itineraries. The ideal candidate will showcase their experience in the travel sector with strong negotiation skills and a focus on customer service. Join a dynamic team that values honesty and creativity and contributes to the best travel experiences for clients.

Qualifications

• Minimum 5 years of experience in inbound tour consulting.
• Proven experience with overseas tour operators.
• Extensive knowledge of Southern Africa's destinations.

Responsibilities

• Manage the full booking process from quote to confirmation.
• Provide specialist advice on destinations.
• Create and quote packages for agents.

Skills

Sales Technique

Attention to Detail

Negotiation Skills

Customer Service

Tools

Microsoft Word

Job description

Sales Consultant

We are looking for a motivated, friendly, and enthusiastic individual to join our dynamic team and handle international inbound tour operator inquiries. The ideal candidate will be confident, self-driven, and focused on achieving goals, with a keen eye for detail and accuracy.

Key Responsibilities :

• A passion for the travel industry
• Minimum 5 years of experience in inbound tour consulting
• Proven experience working with overseas tour operators
• Extensive knowledge of Southern Africa's destinations and products
• Experience in quoting and processing FIT and ad-hoc group bookings
• Expertise in designing tailor-made itineraries for customized inquiries
• Experience in creating and quoting packages for agent websites
• Strong attention to detail
• Providing specialist advice on destinations to agents
• Applying effective sales techniques to convert potential business
• Managing the full booking process, from quote to final confirmation
• Participating in after-hours phone coverage on a rotational basis
• Proficiency in Microsoft Word
• Professional communication skills, both by phone and email
• Results-driven with a strong focus on numbers
• Creativity in developing unique and memorable itineraries
• Understanding of corporate customer protocol when dealing with senior management
• Ability to collaborate with a team, taking direction to achieve collective goals
• Building relationships with Southern African suppliers to secure the best products, services, and prices
• Strong negotiation skills with both clients and suppliers
• Taking ownership of your bookings and ensuring every detail is handled efficiently and professionally
• Ability to juggle multiple tasks, including current and new quotes
• Providing exceptional customer service
• Upholding the company's core values of honesty, creativity, positivity, and fairness
• Fitting well within our company culture
• Professional and courteous conduct over the phone and email
• A proactive and positive attitude with enthusiasm for your work

Please Note : Preference will be given to candidates from designated groups in line with the Employment Equity Act, No. 55 of 1998.

If you are interested in applying for the vacancy, please send your CV through to [e-mail] or [e-mail]