Salary Market Related R15 - R25000 based on experience.
Job Summary:We are seeking a dynamic and results-driven Sales Consultant to join our team in Cape Town. The ideal candidate will be responsible for generating quality leads, converting them into sales, and maintaining long-term relationships with clients. This role involves a mix of telephonic, email, and face-to-face interactions, participation in trade shows, and collaboration with various departments to achieve sales targets and enhance customer satisfaction.
Key Responsibilities:
- Generate quality leads by making contact via telephone, email and face to face and turning them into opportunities for sales.
- Generate leads relating to RFIs, RFPs, RFQs and other sales/tender related portals
- Participate in trade shows, exhibitions, networking sessions to generate leads.
- Assist walk in customers and attend to incoming calls.
- Receive sales enquiries and provide quotations, product / service information, drawings, support and pricing.
- Capture customer information, including addresses and phone numbers, for future follow-up.
- Process estimates, sales orders and purchase orders.
- Convert leads to sales through good communication, follow-ups and positive attitude.
- Build long term relationships and uphold the relationships with clients to ensure they remain satisfied, that their questions are answered, and that their needs are met
- Follow sales strategies and achieve monthly targets.
- Create a positive and lasting relationship with suppliers
- Pay attention to competitors and their activities within the industry.
- Ensure that all administration relating to sales is efficiently completed.
- Work closely with other departments and find opportunities to cross sell / upsell.
- Demonstrate advanced product knowledge and involve management in product knowledge initiatives.
- Adhere to all company policies and procedures
- Follow up with clients to make sure that they are satisfied with products
- Always look for new ways to make products attractive to customers
- Help improve brand awareness and a social media presence with the marketing department.
- Collaborate with the marketing department to develop and implement new sales strategies
- Meet with other associates and sales consultants to discuss innovative ways to effectively sell to customers
- Care for company tools provided and adhere to company policies in an around the care of these tools.
- Build rapport with customers through friendly, engaging communication.
Requirements:
- Proven experience in sales, preferably in a similar role.
- Excellent communication and interpersonal skills.
- Ability to generate leads and convert them into sales.
- Good understanding of sales processes and strategies.
- Ability to work independently and as part of a team.
- Proficiency in using CRM systems and other sales-related software.
- Willingness to participate in trade shows, exhibitions, and networking sessions.
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
- Access to company tools and resources to aid in sales activities.