Sales & Client Solutions Executive

21c Museum Hotels; Krugersdorp; On-site; ZAR 300,000 - 540,000; Full time

Job summary

A leading hotel and spa is seeking a versatile Sales, Marketing & Client Solutions Executive who will bridge client relationships and marketing strategies. You will play a pivotal role in promoting healthcare solutions while ensuring client satisfaction. Ideal candidates will have a blend of sales and medical knowledge, with a strong emphasis on organizational skills.

Benefits

Employee benefit card offering discounted rates at Accor hotels worldwide.

Opportunity to grow within your property and across the world!

Learning and talent development programs.

Contribution to community through CSR initiatives.

Qualifications

• 2–5 years of sales experience, ideally in hospitality or client relationship roles.
• Passion for the medical industry and eagerness to learn.
• Fluent in more than one language preferred.

Responsibilities

• Build and maintain trusted relationships with clients in healthcare.
• Support creation and execution of marketing strategies.
• Conduct client needs analysis and tailor proposals.

Skills

Communication

Interpersonal skills

Problem-solving

Organizational skills

Sales techniques

Education

Medical training or certification

Tools

CRM tools

Microsoft Office

Opera/Oracle system

Job description

Company Description

Vivari Hotel and Spa is a luxury wellness destination offering world-class hospitality, rejuvenating spa treatments, and a serene escape just outside Johannesburg. We are dedicated to providing exceptional guest experiences in a tranquil, nature-inspired setting.

Job Description

About the Role:

We are seeking a versatile and growth-driven professional with a strong background in sales, hospitality, and medical knowledge, who is equally enthusiastic about marketing and digital strategy. This role combines client-facing sales with hands-on marketing responsibilities to support business development and brand growth in the healthcare sector.

As aSales, Marketing & Client Solutions Executive, you will be a key player in building client relationships, generating leads, creating digital campaigns, and helping position our hotel and medical solutions to the right audience. You’ll work across departments to ensure our voice is consistent, our message is clear, and our customers feel valued.

This is the perfect opportunity for someone who thrives at the intersection of communication, healthcare, and digital media — and is eager to grow beyond the job description.

Key Responsibilities:

Sales & Client Solutions

• Build and maintain trusted relationships with clients in the healthcare and wellness sectors

• Present and promote products/services to new and existing clients using solution-based sales techniques

• Conduct client needs analysis and tailor proposals to suit clinical, business, or patient-centered goals

• Meet and exceed sales targets through lead nurturing and account growth

• Provide after-sales support and ensure a high standard of customer satisfaction

• Collaborate with internal teams (banqueting, medical, product, operations) to deliver comprehensive solutions

Marketing & Digital Marketing

• Support the creation and execution of marketing strategies and campaigns to attract new leads

• Contribute to content creation across platforms (email, social media, landing pages, blog, etc.)

• Help manage the company’s social media presence and scheduling tools

• Assist in optimizing digital campaigns (SEO, Google Ads, paid social) and tracking key metrics

• Coordinate marketing assets for trade shows, webinars, and digital events

• Conduct basic market research to identify trends, customer needs, and competitor insights

• Maintain brand consistency in all digital and physical marketing efforts

Qualifications

• 2–5 years of sales experience, ideally in hospitality or client relationship roles

• Excellent communication and interpersonal skills

• Strong organizational and problem-solving skills

• Passion for the medical industry and eagerness to learn

• Proven track record of exceeding goals and taking initiative

• Comfortable in fast-paced, evolving environments

• Proficient in CRM tools, Microsoft Office, and virtual collaboration tools

• Opera/Oracle system experience

• Preferred (but not essential):

• Previous experience in pharmaceutical, medical device, or healthcare service sales

• Medical training or certification (e.g., nursing diploma, clinical assistant, or equivalent coursework)

• Background working with hospitals, clinics, or wellness center's

• Knowledge of medical terminology or anatomy & physiology

• B2B or consultative sales experience

• Fluent in more than one language

Additional Information

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.