Sales / Bookings Coordinator

Code Red Recruitment; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A customer service company is seeking a dynamic individual to join their team in Cape Town. The ideal candidate will excel in customer service, converting quote requests into sales and problem-solving client issues. Strong communication skills and a proactive approach are essential. Experience in sales and logistics is preferred, but not mandatory. Join a passionate team and contribute to providing exceptional service.

Qualifications

• Must be highly proficient in English (verbal and written).
• Experience in sales and managing schedules.
• Ability to manage bookings and handle customer enquiries.

Responsibilities

• Convert inbound quote requests into sales.
• Problem solve client issues to convert and retain clients.
• Represent the company in interactions with customers.

Skills

Sales and Negotiating

Excellent communication skills

Problem solving client issues

Team player

Business development

Job description

My client is a customer service company that specialises in home and office moves. They are adding members to their team who can provide top customer service and support, as well as completing all administrative tasks related to performing the role. Must be a team player who works well with others and has a passion for customer service and problem solving. Tasks :

• Convert inbound quote requests into sales
• Problem solve client issues to convert and retain clients
• Lead by example in excellent customer service and support
• Share clients and work with other staff members
• Business development
• Represent the company in interactions with customers and the public Qualities :
• Lead by example
• Integrity and honesty
• Loves the challenge of sales
• Independent and resourceful
• Team player who can get the best out of people
• Excellent communication skills
• Well-organised
• Keen to take on responsibility
• Constant improvement
• Can perform well under pressure Experience Needed :
• Sales and Negotiating
• Managing Schedules
• Managing Bookings and handling customer enquiries
• Highly proficient in English (Verbal and written)
• Logistics (Not essential, but beneficial)