Sales Associate- Rembrandt (Paarl)

HomeChoice Holdings Limited; Paarl; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading homeware retail company is seeking a Sales Associate in Paarl, Western Cape. The ideal candidate will engage customers, manage sales processes, and ensure excellent service. A minimum of 1 year of retail experience is required, along with Grade 12. Enjoy a dynamic work environment and be part of a team that emphasizes quality customer interactions.

Qualifications

• Minimum of 1 year experience in retail.
• Availability to work shifts, weekends, and public holidays.
• Experience in homewares retail is advantageous.

Responsibilities

• Convert showroom visitors into sales.
• Manage customer interactions throughout the buying journey.
• Resolve customer queries and handle payments.

Skills

Customer service

Sales skills

Communication

Attention to detail

Education

Grade 12 / Matric

Job description

Overview

Job title : Sales Associate- Rembrandt (Paarl)

Job Location : Western Cape, Paarl

Deadline : October 05, 2025

Description

• The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation.
• You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

What you will love doing in this role

• Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
• Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
• Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
• Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
• Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
• Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
• Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
• Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
• Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

Requirements

• Grade 12 / Matric (Minimum Required)
• 1 years’ minimum experience in retail
• Must be available to work shifts, weekends and public holidays.
• Working in the homewares retail industry would be advantageous
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

What we will love about you

• We love your energy and positive attitude, bringing enthusiasm to every task.
• We love your persuasive skills, guiding others toward desired outcomes.
• We love your ability to work independently or within a team, adapting seamlessly.
• We love your excellent communication skills, building strong connections with others.
• We love your analytical ability and attention to detail, ensuring accuracy.
• We love your resilience and adaptability, thriving in dynamic situations.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun