Sales Associate (40hr) -Totalsports - Maponya Mall

TFG (The Foschini Group); Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A retail company in Gauteng seeks passionate individuals for a brand ambassador role focused on delivering exceptional customer experiences. Candidates should be target-driven with good communication skills and a knack for multi-tasking. A Grade 12 qualification is essential. Join a team that inspires and motivates in the sports and fitness sector.

Responsibilities

• Be an ambassador for the brand and offer amazing customer experience.
• Identify and provide the best possible solutions to exceed customer expectations.
• Actively track sales performance against targets.
• Sell a diverse product range and stay updated with trends.
• Seek opportunities for new sales.
• Assist with stock replenishment to be ready for customers.

Skills

Passionate about people

Target driven

Good verbal/written communication skills

Ability to multi-task

Ability to work independently

Attention to detail

Customer loyalty building

Customer service delivery

Navigates customer challenges

Negotiation & selling

Education

Grade 12 (Matric)

Job description

Responsibilities

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people is a must.
• Target driven and experience focused.
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

At Totalsports we’re all about PERFORMANCE, we INSPIRE, we’re AUTHENTIC, we’re MOTIVATING, we INNOVATE, and we are REAL. We are looking for a team player who embodies a passion for sports and keeping fit and healthy, as well as an individual who develops, inspires, motivates and drives a high-performance team. We’re the #HomeofSport, join our commitment to inspire & unlock potential by making sport & fitness accessible to everyone.