Sales Associate (40hr) - Relay Jeans - MALL OF AFRICA

TFG (The Foschini Group); Gauteng; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading retail group in South Africa seeks enthusiastic individuals for a retail sales position. The role involves delivering exceptional customer service, achieving sales targets, and creating engaging store experiences. Ideal candidates will be passionate about fashion and customer satisfaction with a high level of initiative.

Qualifications

• Grade 12 (Matric) required.
• Passionate about people and sales.
• Ability to work independently and take initiative.

Responsibilities

• Provide excellent customer experience and exceed expectations.
• Track sales performance and assist with stock replenishment.
• Sell diverse products and stay updated on trends.

Skills

Good verbal and written communication skills

Ability to multi-task

Negotiation and selling skills

High attention to detail

Customer service

Education

Grade 12 (Matric)

Job description

Responsibilities

• Being an ambassador for our brand and offering an amazing customer experience.
• Exceeding customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against targets.
• Selling a diverse product range and staying up to date with the latest décor and fashion trends.
• Searching out opportunities for new sales.
• Assisting with replenishing stock to ensure the store is ready for customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people.
• Target driven and focused on sales.
• Good verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently.
• Ability to take initiative.
• High attention to detail.
• Builds customer loyalty.
• Delivers excellent customer service.
• Navigates customer challenges effectively.
• Negotiation and selling skills.

Behaviours

• Adhering to standards to ensure quality and compliance.
• Seeking continuous improvement.
• Making effective and timely decisions in complex situations.
• Driving and persevering.
• Consistently meeting customer expectations with exceptional service.
• Planning and organizing tasks effectively.
• Relating and networking.

Note: Preference will be given to candidates from designated groups in terms of the Employment Equity Act.

About Us

TFG is a diversified retail portfolio with 34 brands, inspiring customers to live their best lives. We aim to create remarkable omnichannel experiences and provide growth opportunities. Join us and make an industry impact. We are a purpose-led business committed to diversity and inclusion.

About The Team

Relay Jeans is a South African denim lifestyle brand known for its youthful, trendy products and specialist store experience, using only high-quality denim for comfort and style.