Sales Associate (120hr) - Volpes - Centurion Lifestyle Centre

TFG (The Foschini Group); Gauteng; On-site; ZAR 67,000 - 112,000; Full time

Job summary

The Foschini Group in Gauteng is seeking a customer-focused retail associate to deliver outstanding service, promote a wide product range, and contribute to meeting sales targets. You will stay informed on the latest décor and fashion trends and assist with stock replenishment to keep the store ready for customers.

The role emphasizes building customer loyalty, effective communication, and initiative in a fast-paced environment.

Qualifications

• Experience in customer-facing retail environment is preferred.
• Strong communication and interpersonal skills.
• Ability to learn product ranges and provide tailored solutions.

Responsibilities

• Being an ambassador for our brand and delivering amazing customer experience.
• Exceed customer expectations by identifying and providing best solutions.
• Track sales performance against targets.
• Sell diverse product range and stay updated on décor/fashion trends.
• Identify opportunities for new sales.
• Assist with replenishing stock to keep store ready for customers.

Skills

Passionate about people

Target driven

Verbal & written communication

Multi-tasking in fast-paced env

Independent worker

Initiative

Attention to detail

Builds customer loyalty

Customer service delivery

Navigates customer challenges

Negotiation & selling

Education

Grade 12 (Matric)

Job description

Responsibilities

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

JOB DESCRIPTION

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people is a must.
• Target driven and experience focused.
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?