Sales Associate (120hr) - American Swiss - Canal Walk - Cape Town

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading retailer in South Africa is seeking enthusiastic team members to enhance customer experience and drive sales. Responsibilities include selling a diverse range of products, exceeding customer expectations, and maintaining store readiness. Ideal candidates should have a Grade 12 education and possess strong people skills, communication abilities, and a target-driven mindset. This role offers the chance to grow within a dynamic retail environment.

Responsibilities

• Be an ambassador for the brand and offer an amazing customer experience.
• Exceed customer expectations by providing best possible solutions.
• Track sales performance against targets.
• Sell diverse product range and stay updated with fashion trends.
• Search for opportunities for making new sales.
• Assist with replenishing stock for customer readiness.

Skills

Passionate about people

Target driven

Good verbal and written communication skills

Ability to multi-task

Ability to work independently

Attention to detail

Customer service delivery

Negotiation and selling skills

Education

Grade 12 (Matric)

Job description

Job Description

Are you passionate about our brands and would like to join a leading retailer?

We are looking for high energy and confident team members who will help create positive energy and excitement around our brand and products. If you have a strong selling instinct and enjoy impressing customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities

• Being an ambassador for our brand and offering an amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keep track of sales performance against targets.
• Selling a diverse product range and staying up-to-date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing stock to ensure the store is ready for our customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people.
• Target driven and experience focused.
• Good verbal and written communication skills.
• The ability to multi-task in a fast-paced environment.
• The ability to work independently.
• The ability to take initiative.
• A high level of attention to detail.
• Builds customer loyalty.
• Customer service delivery.
• Navigates customer challenges.
• Negotiation and selling skills.

Behaviours

• Adhering to standards - Ensures quality and compliance in work delivery.
• Continual improvement - Actively seeks opportunities to improve processes.
• Decision making - Analyzes complex situations for effective and timely choices.
• Driving and persevering.
• Meeting customer expectations - Consistently delivers exceptional customer service.
• Planning and organizing - Uses a structured approach to manage tasks effectively.
• Relating and networking.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 specialty lifestyle and apparel brands that Inspire our Customers to live their Best Lives. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers, and the teams behind the scenes.

Are you with us?

About The Team

Our TFG Jewellery brand includes leading jewellery stores in South Africa - American Swiss, Sterns, and Galaxy & Co. For smart, fashion-forward individuals who love a little sparkle, these are the stores for you. We pride ourselves on creating jewellery and accessories that complement your daily outfits with the luxury of brilliance.