Sales Associate

Pick n Pay; KwaZulu-Natal; On-site; ZAR 112,000 - 156,000; Full time

Job summary

Pick n Pay Midlands Mall in KwaZulu-Natal is hiring a Sales Associate to deliver first class customer service, share product knowledge and help customers find items.

The role requires matric and 2–3 years sales experience, with flexibility for transfer between stores; targets are set monthly and bi-annual, with emphasis on teamwork and brand presentation.

Join a busy retail environment and contribute to sales growth while building customer relationships.

Qualifications

• Matric (Grade 12) required.
• 2–3 years of sales experience.
• Ability to transfer between stores.

Responsibilities

• Engage customers to maximise sales.
• Provide product information and meet sales targets.
• Assist in maintaining a clean, attractive product area.
• Identify sales opportunities and plan actions to meet targets.
• Deliver excellent customer service and handle queries.

Skills

Sales experience

Customer service

Product knowledge

Teamwork

Communication

Education

Matric (Grade 12)

Job description

## Sales AssociateApply: Midlands Mall - KwaZulu-Natal: Full time: Posted Today: End Date: October 12, 2026 (6 days left to apply): JR106051It's fun to work in a company where people truly BELIEVE in what they're doing!Role Summary To provide first class customer service in timely ,friendly and knowledgeable manner via face to face interaction. Acts as a liaison to customers who are looking to purchase an item. Demonstrates product knowledge for the benefit of purchasers**Minimum requirements**Matric (Grade 12) Minimum of 2 – 3 years’ sales experiencePreference will be given to applicants in similar positions. The incumbent may also be expected to perform other duties as assigned from time to time.This position will require transferability between stores.**Competencies**Numerical Reasoning Drive Stress handling and Resilience Building Relationships Persuasiveness Problem solving Customer Service OrientationTeamwork Building the Brand Influence**Key responsibilities**SalesActively seek and engage customer prospects in the store to maximise sales potentialProvide assistance and information on product features to meet sales targetAdhere and achieve department’s sales targets on a monthly, bi-annual and annual basisIdentify sales opportunities and prepare sales action plans and schedules to meet specific targets Customer ServiceWork with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customer’s needs are satisfactorily metCollaborate with co-workers to ensure proper customer service is deliveredIdentify and expedite the resolution of customer concerns to maximise satisfaction Product KnowledgeDevelop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customersAssist in ensuring that the product presentation area is clean and organised to make the products attractive to customers AdministrationPrepare paperwork to activate and maintain contract servicesAnalyse sales reports and interpret information to assist in putting together sales action plans Leading SelfDemonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actionsEffectively organises and prioritises daily workload; volunteer to undertake additional related activities to ultimately deliver on the department’s goalsGet message across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managersFocus on the development of skills for day to day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilities **Closing date: 12 October 2026**