Sales Assistant Visual Merchandiser - Old Khaki Somerset Mall

Key Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Ensure individual targets are met consistently.
• Maximize and drive sales by identifying opportunities to increase turnover.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Transact all purchases – receive, verify and process all payments such as cash, cards, vouchers, coupons, and any other acceptable payments.
• Ensure all outgoing stock/items/scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Adhere to stock loss controls in store.
• Attend to all customer stock queries and ensure they are dealt with and resolved.
• Maintain housekeeping.
• Communicate Office Visual Merchandising to optimize sales.
• Implement window campaigns aligned with the company's brand standards and marketing objectives.
• Implement seasonal and promotional displays timeously.
• Ensure all visual merchandising elements, including window displays, in-store displays, and signage, are current, clean, and well-maintained.
• Execute Visual Merchandising instructions from the Head Office team to ensure that the brand strategy is maintained.

Behavioural Requirements

• A passion for retail and a commitment to delivering exceptional customer experiences.
• Well-spoken with effective communication skills.
• Ability to work independently and use initiative.
• Resilient and tenacious in a fast-paced and ever-changing environment.
• Ability to prioritize, manage time, and maintain high levels of drive & initiative while under pressure.
• Ability to build and maintain relationships with all levels of the organization.
• Methodical, detail-oriented, and accurate.
• Strong creative thinker with the ability to translate ideas into functioning displays.
• Trustworthy and honest.
• Time management skills.
• Solution-driven.

Minimum Requirement

Essential:

• Matric or Equivalent.
• 12 months retail experience.

Advantageous:

• 1 year visual merchandising in-store experience.
• Microsoft Computer Proficiency.
• Knowledge of current fashion trends/outdoor lifestyle (depending on the brand applying for).

Special conditions of employment:

• Clear credit and criminal record.
• Willing and able to work retail hours.
• Willing and able to assist with new store openings in the area.
• South African citizen.