Sales Assistant - Poetry - Rosebank

Cape Union Mart Group; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Cape Union Mart Group is seeking a dedicated retail associate in Johannesburg. The role involves exceeding customer expectations through exceptional service, managing transactions, and ensuring sales targets are met. Candidates should have a Matric certificate and be willing to work flexible retail hours.

Qualifications

• Minimum requirement: Matric or equivalent.
• Up to 6 months retail experience essential.
• Clear credit and criminal record required.

Responsibilities

• Exceed customer expectations through effective selling techniques.
• Transact purchases and handle cash and other payments.
• Maintain visual merchandising standards and optimise sales.

Skills

Customer service

Time management

Problem solving

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities : Exceed customer expectations by practicing customer selling techniques.Adhere to stock loss controls in store.Ensure individual targets are met consistently.Ability to maximise and drive sales by identifying opportunities to increase turnover.Maintain housekeeping, uphold our visual merchandising standards to optimise sales.Create an inspiring environment.

Have fun.Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.Ensure all out going stock / items / scripts are scanned and paid for.Process all loyalty cards including those of accelerated partners.Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.Report customer compliments and complaints to management.Attend to all customer stock queries and ensure that they dealt with and resolved.Behavioural Requirements : Honesty in dealing with cash and finances.Building & maintaining relationshipsInnovation & change managementThinking adaptabilityTaking ownershipProblem solvingTrustworthy and honestTime managementExceptional customer serviceMinimum Requirement. Essential : Matric or EquivalentUp to 6 months retail experienceSpecial conditions of employment : ClearCredit andCriminal recordWilling and able to work retail hours.South African citizenAdvantageous : 1 year work experience within retail.Microsoft – Computer ProficiencyAbility to communicate effectively.Knowledge of current clothing trends / outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.