Sales Assistant - Old Khaki - Mall of Africa

Cape Union Mart Group; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A prominent retail corporation in Johannesburg seeks an enthusiastic individual to deliver excellent customer service and maximize sales. As a key team member, you will engage with customers, handle transactions, and maintain sales standards. The ideal candidate has a Matric qualification and up to 6 months of retail experience. If you're a South African citizen with a passion for retail, apply now for this exciting opportunity in a dynamic environment.

Qualifications

• Up to 6 months retail experience required.
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle is beneficial.

Responsibilities

• Exceed customer expectations through excellent service.
• Maintain visual merchandising standards.
• Process all purchases and manage stock accurately.
• Resolve customer queries efficiently.

Skills

Customer selling techniques

Sales maximization

Customer service

Problem solving

Time management

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties And Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.
  
  

Behavioural Requirements

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service
  
  

Minimum Requirement.

Essential

• Matric or Equivalent
• Up to 6 months retail experience
  
  

Special Conditions Of Employment

• ClearCredit andCriminal record
• Willing and able to work retail hours.
• South African citizen
  
  

Advantageous

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.