Sales Assistant - Old Khaki - Mall of Africa

Cape Union Mart Group; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Join a dynamic retail environment where your passion for customer service and sales can shine. This role focuses on exceeding customer expectations and driving sales through effective selling techniques. You will maintain high visual merchandising standards while creating an inspiring shopping atmosphere. With a focus on building relationships and providing exceptional service, you will play a vital role in enhancing customer experiences. If you are ready to embrace the challenge of retail hours and thrive in a team-oriented environment, this opportunity is perfect for you. Become part of a forward-thinking company that values innovation and customer satisfaction.

Qualifications

• Matric or equivalent required with up to 6 months retail experience.
• Clear credit and criminal record is essential.

Responsibilities

• Exceed customer expectations and drive sales through effective techniques.
• Maintain visual merchandising standards and ensure stock control.

Skills

Customer Service

Sales Techniques

Problem Solving

Time Management

Relationship Building

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties And Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and process all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all outgoing stock/items/scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they are dealt with and resolved.

Behavioural Requirements

• Honesty in dealing with cash and finances.
• Building & maintaining relationships.
• Innovation & change management.
• Thinking adaptability.
• Taking ownership.
• Problem solving.
• Trustworthy and honest.
• Time management.
• Exceptional customer service.

Minimum Requirement

Essential

• Matric or Equivalent.
• Up to 6 months retail experience.

Special Conditions Of Employment

• Clear Credit and Criminal record.
• Willing and able to work retail hours.
• South African citizen.

Advantageous

• 1 year work experience within retail.
• Microsoft – Computer Proficiency.
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for).