Sales Assistant = Crocs - Sandton

Ares Holdings; Johannesburg; On-site; ZAR 15,000 - 25,000; Full time

Job summary

Join a forward-thinking company as a Sales Assistant in Sandton, where your passion for customer service and sales will shine. In this dynamic role, you will engage with customers, ensuring they receive top-notch service while promoting products that meet their needs. You'll also manage inventory, maintain store presentation, and participate in training for personal growth. This is an exciting opportunity to develop your skills in a supportive environment with a focus on customer loyalty and satisfaction. If you're ready to make a difference and grow in your career, this position is perfect for you.

Qualifications

• Minimum 6 months customer service experience required.
• Knowledge of Birkenstock products is advantageous.

Responsibilities

• Deliver excellent customer service and close sales effectively.
• Maintain stock levels and manage inventory accurately.
• Assist in daily operations and store presentation.

Skills

Customer Service

Sales Techniques

Inventory Management

Communication Skills

Education

Grade 12 or equivalent

Tools

POS System

Job description

Job Title: Sales Assistant - Crocs, Sandton

Location: Gauteng, Johannesburg

Application Deadline: June 02, 2025

Responsibilities

Customer Service & Sales

• Acknowledge every customer within 30 seconds.
• Deliver excellent customer service following Birkenstock procedures.
• Identify customer needs and demonstrate product benefits accordingly.
• Close sales and promote additional products.
• Encourage repeat visits and foster customer loyalty.
• Monitor daily sales against individual targets regularly.

Inventory Management

• Replenish stock daily for footwear, apparel, and accessories.
• Minimize shrinkage through store zoning, acknowledgment, and policy adherence.
• Accurately record stock entries in the POS system.
• Handle deliveries, including checking, tagging, pricing, and recording.
• Process customer orders efficiently.

Daily Operations

• Maintain store cleanliness and organization daily.
• Assist with opening and closing procedures.

Training & Development

• Take responsibility for personal training and development.
• Learn from a designated buddy initially.
• Attend quarterly training sessions and complete assessments.
• Receive monthly feedback from management.
• Meet monthly with the store manager to review progress.
• Participation in training influences eligibility for promotion.

Merchandising

• Maintain store presentation according to Birkenstock standards.
• Replenish sizes and update displays regularly.
• Assist with window and mannequin changes biweekly.
• Store POS materials properly to prevent damage.

Minimum Requirements

• Grade 12 or equivalent qualification.
• Minimum 6 months customer service experience.
• Knowledge of Birkenstock products is advantageous.
• Ability to work flexible shifts.