Sales Assistant - Crocs

Ares Holdings; Roodepoort; On-site; ZAR 12 000 - 24 000; Full time

Job summary

Join a dynamic team as a Sales Assistant in a vibrant retail environment. This role focuses on delivering exceptional customer service and driving sales while ensuring a well-organized store. You'll engage with customers, understand their needs, and showcase products effectively. With opportunities for training and growth, this position is perfect for someone passionate about retail and eager to contribute to a fun and energetic team. If you're ready to turn customers into fans and thrive in a fast-paced setting, this is the perfect opportunity for you!

Qualifications

• Minimum 1 year of customer service experience required.
• Knowledge of Crocs products is advantageous.

Responsibilities

• Deliver excellent customer service and close sales effectively.
• Maintain store presentation and assist with inventory management.

Skills

Customer Service

Sales Techniques

Inventory Management

Communication Skills

Education

Grade 12 or Equivalent

Tools

POS System

Job description

Job title : Sales Assistant - Crocs

Job Location : Gauteng, RoodepoortDeadline : May 24, 2025Quick Recommended Links

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Responsibilities

Customer Service & Sales

• Acknowledge every customer within 30 seconds
• Deliver excellent customer service to every customer following the Crocs customer service procedures
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
• Close the sale & secure add on sales
• Invite your customer to back & turn them into Crocs fans
• Monitor your daily sales against your individual budget every few hours
  
  

Inventory

• Replenish footwear, apparel, and accessories from the storeroom daily
• Minimising shrinkage by zoning the store, acknowledge customers, and following the Crocs changing room policy
• Ensure stock entries in the POS systems are accurate
• Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders
  
  

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
• Assist the manager with open and closing the store
  
  

Training

• Your training is your responsibility
• Ensure you are allocated a buddy initially & that you learn from them
• You must attend quarterly training sessions & complete the assessments
• Ensure you receive monthly feedback from your manager
• Set up a monthly meeting with your store manager to discuss your progress through the Crocs rookie pack
• These are essential as they will determine your eligibility for promotions
  
  

Merchandising

• Observe the store & maintain stock presentation in accordance with the Crocs standards
• Ensure sizes are replenished
• Assist the team to change the windows/ Mannequin’s fortnightly
• Ensure POS materials are stored in the area to avoid damage
  
  

Requirements

• Grade 12 or Equivalent
• 1 year of customers services experience minimum
• Crocs product knowledge advantageous
• Able to work flexible shifts
• Sales / Retail / Business Development jobs