Sales Assistant - Cape Union Mart - Loch Logan

Cape Union Mart Group; Vrystaat; On-site; ZAR 120,000 - 240,000; Full time

Job summary

An established industry player is seeking dynamic retail associates to enhance customer experiences and drive sales. In this engaging role, you'll utilize your customer service skills to exceed expectations, maintain visual standards, and create a welcoming shopping environment. If you have a passion for retail and enjoy building relationships with customers, this position offers a fantastic opportunity to grow within a vibrant team. Join us in delivering exceptional service while having fun and contributing to a thriving retail atmosphere.

Qualifications

• Matric or equivalent required for all applicants.
• Up to 6 months retail experience is essential.

Responsibilities

• Exceed customer expectations through effective selling techniques.
• Maximise sales by identifying turnover opportunities.
• Maintain visual merchandising standards.

Skills

Customer Service

Sales Techniques

Problem Solving

Time Management

Relationship Building

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping and uphold visual merchandising standards to optimise sales.
• Create an inspiring environment and have fun.
• Transact all purchases – receive, verify and process all payments such as cash, cards, vouchers, coupons, and any other acceptable payments.
• Ensure all outgoing stock/items/scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure they are dealt with and resolved.

Behavioural Requirements:

• Honesty in dealing with cash and finances.
• Building & maintaining relationships.
• Innovation & change management.
• Thinking adaptability.
• Taking ownership.
• Problem solving.
• Trustworthy and honest.
• Time management.
• Exceptional customer service.

Minimum Requirement:

Essential:

• Matric or Equivalent.
• Up to 6 months retail experience.

Special Conditions of Employment:

• Clear credit and criminal record.
• Willing and able to work retail hours.
• South African citizen.

Advantageous:

• 1 year work experience within retail.
• Microsoft – Computer Proficiency.
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for).