Sales Assistant - Cape Union Mart - Loch Logan

Duties and Responsibilities:

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping and uphold visual merchandising standards to optimise sales.
• Create an inspiring environment and have fun.
• Transact all purchases – receive, verify and process all payments such as cash, cards, vouchers, coupons, and any other acceptable payments.
• Ensure all outgoing stock/items/scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure they are dealt with and resolved.

Behavioural Requirements:

• Honesty in dealing with cash and finances.
• Building & maintaining relationships.
• Innovation & change management.
• Thinking adaptability.
• Taking ownership.
• Problem solving.
• Trustworthy and honest.
• Time management.
• Exceptional customer service.

Minimum Requirement:

Essential:

• Matric or Equivalent.
• Up to 6 months retail experience.

Special Conditions of Employment:

• Clear credit and criminal record.
• Willing and able to work retail hours.
• South African citizen.

Advantageous:

• 1 year work experience within retail.
• Microsoft – Computer Proficiency.
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for).