Sales Assistant - Cape Union Mart - Atterbury

Cape Union Mart Group; Pretoria; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading retail company seeks a customer-focused individual for a position in Pretoria. The role involves maximizing sales, maintaining visual merchandising, and providing exceptional customer service. Ideal candidates will have a Matric certificate and up to 6 months of retail experience, with a passion for outdoor lifestyle products.

Qualifications

• Matric or equivalent required.
• Up to 6 months retail experience essential.
• 1 year retail experience advantageous.

Responsibilities

• Exceed customer expectations through effective selling techniques.
• Transact all purchases and process payments accurately.
• Maintain visual merchandising standards to optimize sales.

Skills

Customer service

Problem solving

Time management

Building & maintaining relationships

Innovation & change management

Education

Matric or equivalent

Tools

Microsoft computer proficiency

Job description

Job Responsibilities

Exceed customer expectations by practicing customer selling techniques. Adhere to stock loss controls in store. Ensure individual targets are met consistently. Maximize and drive sales by identifying opportunities to increase turnover. Maintain housekeeping and uphold visual merchandising standards to optimize sales. Create an inspiring environment.

Have fun. Transact all purchases—receive, verify, and process all payments such as cash, cards, vouchers, coupons, and other acceptable methods. Ensure all outgoing stock/items/scripts are scanned and paid for. Process all loyalty cards, including those of accelerated partners. Establish professional relationships with customers and provide friendly, helpful, courteous assistance and advice. Report customer compliments and complaints to management. Attend to customer stock queries and ensure they are resolved.

Behavioral Requirements

• Honesty in dealing with cash and finances
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirements

Essential: Matric or equivalent, up to 6 months retail experience.

Special Conditions of Employment

• Clear credit and criminal record
• Willing and able to work retail hours
• South African citizen

Advantageous

• 1 year work experience within retail
• Microsoft computer proficiency
• Effective communication skills
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand)
• Willing and able to work retail hours