Sales Assistant (Brooklyn)

Wellness Warehouse; Pretoria; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading health and wellness retailer is seeking a dedicated Customer Experience Associate in Pretoria. The role involves ensuring customer satisfaction, managing store processes, and adhering to merchandising principles. Applicants should have a Grade 12 qualification and a minimum of 2 years retail experience, with a passion for health and wellness.

Benefits

Medical aid options available

Birthday leave

Team member discounts

Ongoing learning and development

Involvement in CSI initiatives

Qualifications

• Minimum 2 years retail experience preferred.
• Genuine interest in health and wellness is a plus.
• Ability to work weekends and extended hours.

Responsibilities

• Ensure excellent customer service and store discipline.
• Manage stock counts and expiry dates.
• Handle cash at point of sale and assist with cash ups.

Skills

Communication

Customer Service

Basic Computer Literacy

Education

Grade 12

Job description

Duties

Customer Experience

· Be professional

· Greet, smile and acknowledge customers

· Know layout of store to direct customers to products

Store Disciplines & Productivity

· Opening & closing procedures are followed

· To ensure all merchandising principles are in place at all times and that every item is ticketed

Minimise risk through process compliance:

· Ensure accurate receiving and checking of all store deliveries as per store manual

· Ensure accurate stock counts & checking of product expiry dates

· Cash handling - assist at point of sale and with cash ups

Requirements

· Grade 12

· Minimum 2 years retail experience would be advantageous

· A genuine interest in health and wellness - brand ambassadors

· Basic computer literacy

· Very good written and verbal communication skills

· Ability and willingness to work weekends and extended retail hours

· Competency Assessment Achieved

· EE Position: No

OFFER:

· Remuneration based on a ‘cost to company’ model and performance incentives.

· All permanent team members are required to join the company’s provident fund and risk benefit.

· Medical aid options are available.

· Birthday leave

· Team member discounts on in-store and online purchases

· Ongoing learning and development through our in-house Wellness Training Academy and supplier training.

· Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)