SALES ASSISTANT

Speciality; Umlazi; On-site; ZAR 120,000 - 180,000; Full time

Job summary

SWAGGA in KwaZulu-Natal seeks a P45 Sales Assistant to deliver excellent customer service and drive sales through product knowledge and clean store presentation. You will handle tills, assist shoppers with selections, and maintain merchandize on the sales floor, while supporting the manager with daily tasks.

The role emphasizes teamwork, brand passion, and a proactive approach to stock control and store procedures in a fast-paced retail environment.

Qualifications

• 1-2 years experience in similar environment
• Proficient computer literacy and internet navigation
• Capable of working under pressure with resilience
• Strong team leadership and staff management potential
• Excellent communication skills with customers and colleagues
• High attention to detail and accuracy in work
• Good time management and problem-solving abilities
• Customer service oriented mentality
• Confident decision making under daily store operations
• Brand-driven and fashion-conscious mindset
• Social media savvy advantageous

Responsibilities

• Provide high-class customer service at all times
• Process customer purchases at tills
• Assist customers with product selection to increase basket value
• Ensure new/replenished merchandise is on the floor
• Maintain ticketing and visual displays in place
• Support the store manager with day-to-day duties
• Ensure store equipment is secured and accounted for
• Adhere to health and safety rules
• Understand daily/weekly/monthly sales targets
• Assist in action plans to minimize stock loss

Skills

1-2 years experience

Computer literacy

Resilience under pressure

Team leadership

Communication

Attention to detail

Time management

Problem solving

Customer service

Decision making

Brand passion

Social media savvy

Education

Grade 12

Job description

SWAGGA is seeking to employ a P45 Sales Assistant who will be responsible for day-to-day activities in the store.

The Sales Assistant position will also be responsible for providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping,latest fashion trends, and minimizing stock losses.

Qualifications

• Grade 12

Knowledge, Skills and Experience

• A t least 1-2 years experience in similar environment
• Computer literate
• Work well under pressure & Resilient
• Team Player Leadership and Staff Management skills
• Good communication skills
• Good attention to detail and accuracy of work
• Good time management, Resourcefulness & Problem solving capabilities
• Customer service Orientated
• Confidence and decisiveness
• Passionate about the brand
• Social-media savvy & Fashionable

Key Responsibilities

• Give high class customer service at all times
• Process customer merchandise through the tills
• Assist customers with product selection to increase basket value
• Ensure that all new/ replenish merchandise is on the sales floor
• Ensure that all ticketing & visual displays are in place
• Support the manager in-charge with day-to-day duties
• Ensure The Store equipment is secured and accounted for
• Be aware of health & safety rules
• Understand The Store daily/weekly/monthly sales targets
• Assist with action plan to minimize stock loss