SALES ASSISTANT

Speciality; Kathu; On-site; ZAR 67,000 - 100,000; Part time

Job summary

SWAGGA is seeking a FTC_Sales Assistant to handle day-to-day store activities, delivering a high-class shopping experience with product knowledge and stock management.

The role emphasizes customer service, stock replenishment, and visual merchandising to meet daily and monthly sales targets in a fast-paced fashion retail environment.

Qualifications

• Grade 12 required.
• Computer literate with basic software proficiency.
• Strong customer service orientation and communication skills.

Responsibilities

• Provide high-class customer service at all times.
• Process customer purchases through the tills.
• Assist customers with product selection to increase basket value.
• Ensure merchandise is on the sales floor and properly ticketed and displayed.
• Support the store manager with day-to-day duties.
• Ensure store equipment is secured and accounted for.
• Follow health and safety rules and contribute to sales targets.

Skills

Computer literate

Under pressure

Team leadership

Communication skills

Attention to detail

Time management

Problem solving

Customer service

Confidence and decisiveness

Social-media savvy

Education

Grade 12

Job description

SWAGGA is seeking to employ a FTC_Sales Assistant who will be responsible for day-to-day activities in the store.

The Sales Assistant position will be responsible for providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimizing stock losses.

Qualifications

Grade 12

Knowledge, Skills and Experience

• Computer literate
• Work well under pressure & Resilient
• Team Player Leadership and Staff Management skills
• Good communication skills
• Good attention to detail and accuracy of work
• Good time management, Resourcefulness & Problem solving capabilities
• Customer service Orientated
• Confidence and decisiveness
• Passionate about the brand
• Social-media savvy & Fashionable

Key Responsibilities

• Give high class customer service at all times
• Process customer merchandise through the tills
• Assist customers with product selection to increase basket value
• Ensure that all new/ replenish merchandise is on the sales floor
• Ensure that all ticketing & visual displays are in place
• Support the manager in-charge with day-to-day duties
• Ensure The Store equipment is secured and accounted for
• Be aware of health & safety rules
• Understand The Store daily/weekly/monthly sales targets
• Assist with action plan to minimize stock loss