Field Sales Applications Engineer
Reference: JHB-BP-1
We are seeking a Field Sales Applications Engineer to join our client, a leading global company specializing in mechanical agitators for diverse industries.
The role involves driving business growth in Africa by delivering customized solutions to clients.
Responsibilities include:
- Onsite technical consultations, client needs identification, complaint management, custom design advising, sales support, and contributing to technical marketing content.
- The ideal candidate will possess strong sales skills and act as a trusted advisor, highlighting the unique benefits of the company's solutions.
Duties & Responsibilities:
- Proactive Needs Identification: Engage with clients to uncover both apparent and latent needs, translating insights into inquiries for tailored solutions.
- Business Development: Lead initiatives to discover new opportunities for mechanical agitator applications within targeted industries.
- Advisory Role: Provide critical input to the application engineering team, aiding in the development of custom design proposals.
- Sales Support: Collaborate with the sales team to articulate the benefits of the company's equipment and facilitate deal closure.
- Onsite Technical Assistance: Offer expert guidance to clients, ensuring mechanical agitators align with operational needs and uncover further opportunities.
- Complaints Management: Address and resolve customer complaints promptly, reinforcing client relationships and identifying additional business opportunities.
- Installation and Commissioning Support: Oversee installation and commissioning processes, ensuring seamless setup and identifying additional client needs.
- Support for Marketing: Provide technical writing and ideas for marketing opportunities, enhancing product visibility and understanding.
Daily Functions:
- Conduct targeted market research to identify business opportunities within niche markets.
- Visit clients for technical consultations, emphasizing the customization and advantages of the company's solutions.
- Serve as a liaison between clients and internal teams, ensuring proposals and marketing materials are technically accurate and tailored to market needs.
- Support sales and marketing teams by providing technical insights, facilitating negotiations, and highlighting the company's value proposition.
Qualifications:
- Bachelor's degree in mechanical engineering or equivalent experience, with a strong understanding of mechanical agitator technology.
- Demonstrated experience working with mines and mineral processing plants in Africa.
- Ability to uncover client needs and effectively communicate the value of tailored solutions.
- Proficient in collaborating with engineering and marketing teams to develop proposals and promotional materials.
- Exceptional communication, negotiation, and relationship-building skills.
- Willingness to travel extensively across Africa.
- Fluency in English (proficiency in Swahili or French considered a plus).
Package & Remuneration: Monthly