Sales / Application Engineer - Ap

Henkel; Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Henkel is looking for a dedicated sales professional to execute and lead sales account plans within a defined territory in Johannesburg. The role involves executing technical activities, managing customer relationships, and providing tailored product applications. You will be responsible for achieving sales targets, optimizing customer service based on feedback, and leveraging your technical expertise to foster growth and opportunities.

Benefits

Flexible work scheme

Diverse growth opportunities

Wellbeing programs

Gender-neutral parental leave

Employee Share Plan

Annual 1-month bonus

Company contribution to Medical Aid

Subsidized canteen

Access to Mental Health & Wellness Programs

Qualifications

• Proven sales experience in a technical field.
• Strong understanding of customer relationship management.

Responsibilities

• Support customer-facing technical activities and train on product applications.
• Execute local sales plans to develop and acquire new customers.
• Build relationships with customers and deliver product recommendations.

Skills

Customer Research / Prospecting

Networking

Sales Call Planning

Project Management

Trouble Shooting

Analytical Thinking

Negotiation Skills

Relationship Management

Job description

About this Position

Leading and executing sales account plans (technical and commercial) in defined territory.

What you'll do

• Support SBU/sub-segments by executing on-site customer-facing technical activities (and training) for existing and new business within the defined territory, as well as supporting customer/market application and engineering projects.
• Key Tasks:
• Execute local sales plans (short, mid, long term) in line with SBU strategy to maintain and develop existing and acquire new customers.
• Execute customer roadmap and manage/close respective CRM tools (ACE) growth opportunities; execute pricing actions.
• Build and maintain relationships with customers.
• Deliver KP OSG and PC % in territory at defined target accounts.
• Provide product recommendations, customized product applications, new product applications, and troubleshooting for customers.
• Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in CRM (ACE) tools.
• Responsible for product applications, technical training, and coaching of field sales force and customers.
• Leverage customer feedback to optimize customer service and identify new business opportunities for sales colleagues.

What makes you a good fit

• (Cross)-Functional Skills
• Customer Research / Prospecting
• Networking / Identify key role players
• Sales call planning / value selling / proposal generation.
• Project Management
• Trouble Shooting
• Product Demonstration Soft Skills
• Analytical thinking / judgment
• Problem solving
• Presentation skills / Communication skills
• Negotiation skills
• Agility
• Relationship Management

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year.
• Diverse national and international growth opportunities.
• Globally wellbeing standards with health and preventive care programs.
• Gender-neutral parental leave for a minimum of 8 weeks.
• Employee Share Plan with voluntary investment and Henkel matching shares.
• Annual 1-month bonus.
• 66.67% company contribution to Medical Aid.
• Subsidized canteen.
• Access to Mental Health & Wellness Programs.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is our strength. Become part of the team and bring your uniqueness to us! We seek a diverse team of individuals with different backgrounds, experiences, personalities, and mindsets.