Sales And Service Consultant

Findojobs South Africa; South Africa; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading insurance company is seeking a Sales and Service Consultant for their call center in George, South Africa. The role involves advising customers on insurance products, facilitating sales, and providing exceptional after-sales support. Ideal candidates should have strong communication skills and a customer-centric approach. The company offers competitive salary, flexible working hours, and comprehensive training to ensure success.

Benefits

Competitive salary with benefits

Loyalty and long service rewards

Health benefits

Comprehensive training

Flexible working hours

Qualifications

• Experience in a call center environment is preferred.
• Proven ability to build customer relationships.
• Flexibility to work rotational shifts.

Responsibilities

• Advise customers on insurance products.
• Facilitate sales and provide after-sales support.
• Guide clients through policy options.

Skills

Customer-centric approach

Strong communication skills

Sales experience

Job description

The Company :

Pacific International Insurance is a licensed general insurance company, providing soft landings for policyholders across Australia and New Zealand. Our range of personal and business insurance solutions includes motor vehicle, pet, mobility equipment, professional indemnity, and general liability.

The Product :

PD Insurance AU offers low-cost, high-value pet and car insurance cover that has received awards!

The opportunity :

We are seeking a customer-centric, energetic, and passionate Sales and Service Consultant for our call centre in George.

The role :

The Sales and Service Consultant will advise customers on insurance products, facilitate sales, and provide after-sales support. The role emphasizes building strong customer relationships, guiding clients through policy options, and ensuring claims and service needs are met efficiently.

In return, we offer a fun and collaborative team environment, supportive management, and opportunities to reach your full potential!

Working hours :

• Monday to Friday: 00h00AM – 07h30AM OR 04h00AM – 11h00AM (rotational weekly shifts).
• Hours may vary due to daylight savings and operational needs.

Perks of joining the company :

• Competitive salary with benefits and contributions.
• Loyalty and long service rewards.
• Company-branded gear.
• Health benefits and offers from our Lifestyle department.
• On-site coffee shop and restaurant for employees.
• Comprehensive training for new staff to succeed in their roles.
• Flexible working hours for better work-life balance.
• Company-provided transport to the office.