Sales and Marketing Manager

MANTIS; Johannesburg; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A boutique hospitality group is seeking a Sales and Marketing Manager to maximize revenue at its hotel by directing sales initiatives, managing client relationships, and implementing marketing strategies. The ideal candidate will have a Bachelor’s degree in Business or Marketing, as well as 3-5 years of sales experience, including management roles. Proficiency in CRM tools and strong analytical skills are essential for success in this position.

Qualifications

• 3-5 years of proven sales experience, including 2+ years in management.
• Proficient in CRM and MS Office.
• Ability to develop data-driven strategies.

Responsibilities

• Achieve annual sales targets through market activities.
• Implement marketing strategies aligned with campaigns.
• Analyze sales data to determine profitability.

Skills

Analytical skills

Strong interpersonal skills

Leadership skills

Organizational skills

Communication skills

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CRM tools like CVENT / ANAIS

MS Office

Job description

Job Description

Responsible for managing all aspects of the company's active sales and marketing initiatives. Maximize the revenue of Vivari Hotel & Spa by Mantis by directing revenue-generating activities in line with the sales & marketing business plan. The candidate should be proactive, analytical, and results-oriented. All work must adhere to the company's guidelines, business plan, and Mantis / Accor corporate standards. Deliverables include key accounts sales plan, portfolio management, brand awareness growth, stakeholder engagement, and customer relationship management.

Tasks, Duties, and Responsibilities

• Achieve annual sales targets through market and segment-specific activities.
• Implement strategies to enhance market penetration.
• Analyze sales data to determine profitability.
• Conduct market analysis to understand client needs, occupancy potential, and desired rates.
• Complete weekly/monthly sales reports and market trend feedback.
• Utilize CRM tools like CVENT / ANAIS effectively.
• Operate within budget constraints.
• Maintain effective communication with clients, General Manager, and Head Office.
• Develop data-driven property inclusion strategies for client itineraries.
• Use outside sales calls, webinars, and virtual trainings to generate new business locally and internationally.
• Coordinate familiarization trips, educational visits, and site inspections.
• Communicate client requests promptly to the General Manager.
• Participate in trade shows, sales missions, and networking events to develop new business.
• Manage local and international leisure and corporate contracts.
• Maintain and grow the property database.

Marketing responsibilities include:

• Implement marketing strategies aligned with regional and global campaigns.
• Optimize SEO and manage website content for better user experience.
• Leverage social media and content marketing trends.
• Promote property-specific offers and specials.
• Collaborate with PR and media to ensure brand consistency.
• Measure and report on digital marketing performance against KPIs.
• Update website content via CMS.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 3-5 years of proven sales experience, including 2+ years in management.
• Leadership skills to motivate sales teams.
• Strong interpersonal and communication skills.
• Excellent organizational and time management skills.
• Proficiency in CRM and MS Office.
• Analytical skills for interpreting sales data and market trends.

Additional Information

We are committed to Diversity & Inclusion, aiming to attract and promote diverse talent.

Working for Mantis / Accor offers growth, learning, and a purpose-driven career. Mantis is a boutique hospitality group focusing on eco-tourism and sustainable practices, with properties mainly in Africa and the Middle East. Visit https://www.mantiscollection.com/ for more information.

Join Accor to craft your unique story in hospitality. Discover more at https://careers.accor.com/.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS