Sales and Account Manager

The primary objective of the SDG Sales and Account Manager is to conduct sales activities to sustainably and dynamically grow the sales area and reach commercial targets specifically

• within the Microbiology (MBD) market in both Clinical and Industrial segments.
• for Gauteng North West Free State Mpumalanga and Limpopo provinces within South Africa.
• to direct Customers and Resellers.

Responsibilities:

• Conduct sales activities within MBD strategy to drive sales within strategic product lines to maintain and increase profitability and revenue and achieve targets set for the region.
• Build and maintain a sales pipeline in equipment, reagents, and service to ensure a balanced funnel for target achievement (in CRM).
• Supervise monthly performance to track achievements and develop strategies to ensure quarterly targets are met.
• Maintain and support current account relationships to ensure customer retention and expansion (cross-selling) to ensure brand loyalty.
• Develop and enhance customer relationships in all market sectors by offering a high standard of support in all areas of our business.
• Collaborate with team members mapping workflows for improved organization.
• Develop Key Opinion Leader (KOL) relationships with other Commercial team members and Applications team to enhance Thermo Fisher Scientific brand awareness.
• Collaborate with the regional and local marketing team to disseminate MBD core strengths and product positioning and develop marketing campaigns; and provide feedback to the Commercial Lead and Marketing regarding developing market dynamics and collaborate to build competitive strategies in the region.
• Grow customer base (i.e., new or reviving lost accounts) by understanding needs, business goals, and presenting turnkey solutions.
• Sales activities include active sales calls, customer visits, Key Account reviews, attending seminars/symposia, performing demonstrations and training (with FAS support as per agreed targets).
• Review tender portals to participate in related tenders with the support of the Customer Service and Field Applications departments.
• Develop a good understanding of the product portfolio to improve sales potential.
• Maintain and use SalesForce for accurate reporting on activities, account, and opportunity management.

Minimum Qualifications:

• Bachelor's degree or Diploma in Science or related field (Biology, Chemistry, Biochemistry) or the equivalent education and experience are required.

Minimum Experience Level:

• Must be proficient in written and spoken English.
• Demonstrated experience in industry and/or academia in a related field.
• Proven experience in a sales or commercial role related to industry.
• Experience in Industrial Microbiology and/or Clinical diagnostic industries.

Required Experience: Manager

Key Skills: Business Development, Customer Service, Revenue Growth, Product Knowledge, Account Management, CRM, Customer Base, New Customers, Territory, Business Relationships, Sales Goals, Sales Process, PowerPoint, New Clients, Technical Support