Sales Analyst Bristol

Ikue Limited; Cape Town; On-site; ZAR 30 000 - 60 000; Full time

Job summary

Join an innovative company as a Sales Analyst in a dynamic Global Sales Team. This role is pivotal in supporting sales operations through effective organization and communication. You will assist in managing administrative tasks, maintaining CRM systems, and generating insightful sales reports. Ideal candidates will have strong organizational skills, attention to detail, and a proactive approach to problem-solving. With the flexibility to work remotely or on-site, this position offers a unique opportunity to contribute to a forward-thinking team committed to delivering exceptional customer experiences.

Qualifications

• 5+ years in a sales support or administrative role, preferably in a global context.
• High school diploma required; higher degree preferred.

Responsibilities

• Assist with administrative tasks for the Global Sales Team.
• Maintain and update CRM systems with accurate customer data.
• Compile and generate sales reports to support decision-making.

Skills

Organizational Skills

Attention to Detail

Communication

Technical Proficiency

Data Entry & Analysis

Problem-Solving

Cultural Awareness

Education

High School Diploma

Degree in Business Administration or Sales

Tools

Microsoft Office

Microsoft Teams

SharePoint

Salesforce

HubSpot

Job description

We are hiring! Ikue is the world's first purpose-built CDP for telcos to help deliver world-class customer experiences and drive growth.

Position Title: Sales Analyst – Global Team

Department: Sales & Business Development

Reports To: Sales Director

Location: Cape Town / Remote

Position Overview

We are seeking a highly organized and proactive Sales Analyst to join our dynamic Global Sales Team. The ideal candidate will support the Regional Sales Directors and the broader sales team by managing administrative tasks, coordinating communication, and ensuring the smooth execution of sales operations on a global scale. This role requires excellent organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment.

Key Responsibilities

1. Sales Support: Assist the Regional Sales Directors, Business Development Team, and Global Sales Team with administrative tasks, including managing calendars, preparing reports, and organizing meetings and travel arrangements.
2. Customer Relationship Management (CRM): Maintain and update CRM systems with accurate customer data, track sales opportunities, and monitor sales pipeline progress.
3. Sales Reporting & Analytics: Compile and generate sales reports, monitor sales performance metrics, and provide insights to support decision-making.
4. Market Research: Assist with research on market trends, competitors, and potential clients to support sales strategies and identify new business opportunities.
5. Event Coordination: Help organize and coordinate sales meetings, trade shows, and global events, including logistics, materials preparation, and follow-up actions.
6. Communication & Coordination: Act as a point of contact between the sales team, customers, and internal stakeholders, facilitating smooth communication across teams, regions, and departments.
7. Documentation & Filing: Maintain accurate and up-to-date sales files, records, and contracts, ensuring compliance with company policies.

Key Requirements

1. Education: High school diploma required; higher degree in Business Administration, Sales, or a related field preferred.
2. Experience: Minimum of 5 years in a sales support or administrative role, preferably within a global or international context.
3. Skills & Competencies:
   • Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
   • Attention to Detail: Maintain high accuracy in all work aspects.
   • Communication: Excellent written and verbal skills, comfortable interacting with stakeholders at all levels.
   • Technical Proficiency: Skilled in Microsoft Office, Teams, SharePoint, and CRM software like Salesforce or HubSpot.
   • Data Entry & Analysis: Experience in data handling and interpretation.
   • Problem-Solving: Proactive in troubleshooting and resolving issues.
   • Cultural Awareness: Ability to work with diverse teams across regions and time zones.

Desired Attributes

• Team Player: Collaborative mindset to support colleagues.
• Adaptability: Capable of thriving in a dynamic environment.
• Customer-Focused: Committed to excellent service and maintaining strong customer relationships.

For us, personality and passion come before education.

Your personality and passion are your strengths. You will be supported by your Ikue family, with options to work remotely or in the office. If this sounds like you, we look forward to your application.