Sales & After Sales Specialist

The Recruitment Guy (Pty) Ltd; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a dynamic Sales & After Sales Specialist to join their team in Johannesburg. This role involves maximizing sales, building customer relationships, and ensuring effective territory management. The ideal candidate will have a proven track record in equipment sales, with strong communication and negotiation skills. You will be responsible for identifying new market segments, managing key accounts, and ensuring customer satisfaction. If you're passionate about sales and eager to contribute to a growing company, this is the perfect opportunity for you.

Qualifications

• 5+ years of equipment sales and after-sales experience.
• Proven track record of increasing revenue and market share.
• Tertiary qualification in Business/Marketing/Sales.

Responsibilities

• Maximize sales and achieve monthly targets in the assigned region.
• Build and maintain strong customer relationships.
• Ensure CRM system is updated weekly with customer information.

Skills

Sales Skills

Customer Relationship Management

Market Analysis

Negotiation Skills

Communication Skills

Education

Tertiary qualification in Business/Marketing/Sales

Grade 12 (Matric)

Tools

CRM systems

Microsoft Office

Job description

Sales & After Sales Specialist required in Johannesburg.

An opportunity for an experienced Sales & After Sales Specialist is available for permanent employment based in Johannesburg.

Industry: Industrial Capital Equipment.

Salary: R50 000 – R 65 000 TCTC + benefits (Negotiable).

Start Date: As soon as possible.

Type: Permanent.

Duties and Responsibilities:

1. Maximize sales in the agreed region:

• Achieve/exceed monthly sales targets which will be evaluated monthly
• Achieve daily call ratio quota & call cycles as per the Company standards
• Call on customers in a corporate/office environment when necessary
• Educate customers on the benefits of using products and services
• Call on customers on sites when necessary and perform audits on machines as well as site inspections
• Build and maintain strong relationships with customers
• Do demonstrations of machines on site for customers to promote the products and services and achieve the minimum quantity of demo’s per week as per the Company standards
• Do presentations to customers on our products and services when necessary
• Ensure a consistent strong sales pipeline
• Ensure excellent planning of territory management
• Ensure time planning and management is maximized
• Ensure that monthly, quarterly, and Annual forecasting is done
• Attend weekly sales meetings
• Ensure the decision makers and influencers in the decision-making process are identified and called on regularly
• Call on customers that purchase from competitors
• Report on lost orders weekly at sales meetings
• Maximize every opportunity with every customer interaction i.e., promote products and services
• Understand the products and applications
• Understand the customers’ needs and sell the correct application to suit those needs
• Manage key accounts where allocated
• Open new accounts monthly
• Ensure good consistent communication with the Regional Sales Managers and Operations management
• Complete accurate and honest deal sheets when concluding sales
• Work closely with rental team respecting existing rental clients.
• Refer rental opportunities to rental sales team

Develop & grow market share and identify new market segments:

• Target customers within a market segment we already sell to, to ensure we maximize growth in that sector in that area
• Identify new market segments in the agreed area and sell the products and services to those potential customers

Sales Administration:

• Follow up on all enquiries within 12 hours to ensure no opportunities are lost
• Complete weekly planners to ensure excellent time and territory management
• Complete site and company management forms
• Do quotations for customers
• Calculate pricing accurately within provided pricing framework
• Prepare monthly commission claims accurately for approval by Sales Manager.
• Follow up on customer queries and orders
• Ensure any customer administrative requirements are completed on site as and when necessary
• Assist the hire desk in obtaining paperwork from customers, i.e., credit applications and orders
• Assist Credit Control in collection of outstanding monies.

Customer Relationship Management:

• Ensure the CRM system is updated on a weekly basis with all the enquiries and information on customers, as well as information on competitors pricing and activities.

Requirements:

• Tertiary qualification: Business / Marketing / Sales related (or similar) + Grade 12 (Matric)
• 5 Years equipment Sales and After Sales experience.
• Proven track record of increasing revenue and growing market share
• Working in a CRM environment (adv)
• Equipment Industry knowledge (adv)
• Proposal generation and presentation
• Pricing strategy and control
• Customer service
• Proposal writing
• Sales and marketing
• Rental industry
• Knowledge of work at height machinery and capital equipment
• Microsoft Office
• CRM systems