Sales Agents

Unlimited Group; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the call center industry is seeking motivated individuals for the role of call center agent in Durban. The position involves contacting customers, conducting sales, and achieving set targets. Ideal candidates should be detail-oriented and targets-driven with strong communication skills.

Qualifications

• Capable of following a script accurately.
• Excellent communication skills.
• Ability to handle customer objections effectively.

Responsibilities

• Contact existing and new customers to offer products.
• Conduct sales over the phone and meet KPI targets.
• Attend training sessions and continuous improvement workshops.

Skills

Detail-oriented

Goal-oriented

Target-driven

Job description

As a call center agent, you will be responsible for contacting existing and new customers.

Offer our products and conduct full end-to-end sales over the phone.

Handle objections by highlighting the features and benefits of the products.

Follow the script as needed and accurately record customer details.

Achieve targets and meet all KPI requirements for respective campaigns.

Attend training and development sessions, upskill, and adapt to the environment.

Receive feedback and work on continuous improvement.

Work hours are Monday to Friday, 8:00 am to 5:00 pm, with a marathon session on Wednesdays from 8:00 am to 7:00 pm.

We are seeking detail-oriented, goal-oriented, and target-driven individuals to apply.