Sales Agent - MiWayLife (Parktown, Gauteng)

Sanlam; Johannesburg; On-site; ZAR 150,000 - 350,000; Full time

Job summary

Join a vibrant and innovative company dedicated to transforming the financial services industry. As a telephonic sales agent, you will play a key role in selling life insurance products, achieving sales targets, and building lasting client relationships. This role offers the opportunity to thrive in a supportive environment that values accountability, professionalism, and continuous learning. If you are results-driven, possess strong interpersonal skills, and are eager to contribute to a diverse and inclusive workplace, this position could be the perfect fit for you. Embrace the challenge and help clients secure their financial futures while advancing your career in a dynamic setting.

Qualifications

• 2+ years experience in outbound sales, preferably in insurance.
• Strong understanding of sales processes and customer service.

Responsibilities

• Sell life insurance telephonically and achieve sales targets.
• Build and maintain good client relationships while ensuring compliance.

Skills

Outbound Sales Experience

Fluency in English

Understanding of Financial Services Legislation

Computer Literacy

Objection Handling Skills

Education

Grade 12 Qualification

Job description

Who are we?

MWL is dedicated to supporting, growing and empowering clients with affordable, simple, and suitable solutions, primarily through telephonic intermediary channels. We have approximately 100 tied sales agents, all dedicated to meeting the financial needs of our clients and prospective clients.

MiWayLife’s vision is to establish a world-class direct financial service business that seeks to:

1. offer its clients excellent service, superior value products, and fair treatment always;
2. be an employer of choice;
3. be a good corporate citizen and play a meaningful role in the transformation of the Financial Services industry.

MiWayLife’s culture is values-based and is built around the pillars of Accountability, Attitude, Energy Freedom and Professionalism. We are a family of vibrant and energetic free-thinkers, constantly looking to innovate and disrupt.

What will you do?

1. Sell life insurance telephonically
2. Achieve sales targets
3. Adhere to Quality and Compliance processes to minimize business risk
4. Maintain optimal operational efficiencies based on productivity measures
5. Adapt and change to fit in with changing business operational requirements
6. Sales objection handling
7. Build and maintain good client relationships
8. Keep abreast of developments and trends in the Industry – self learning

• Ensure commitment to the FAIS Fit & Proper qualification requirements

What will make you successful in this role?

Qualification & experience

1. Grade 12 qualification
2. At least 2 years’ experience within a Sales Outbound Call Centre selling insurance (with targets attached to the sales)

Knowledge and skills

1. Good understanding of Financial Services Industry related legislation and regulation
2. Understanding of sales processes and servicing industry
3. Outbound Sales experience is required
4. Fluency in English and one other South African official language
5. A clear criminal and credit record
6. Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
7. Willingness to work overtime in order to achieve targets
8. Being fully computer literate

Personal attributes

1. Interpersonal
2. Planning and organizing
3. Building and maintaining relationships
4. Treating Customers Fairly
5. Initiative
6. Results Driven/Achievement orientated
7. Continuous learning
8. Tenacity
9. Objection handling skills
10. Team orientated
11. Ability to receive and implement feedback

Turnaround time

The time taken to complete this process will depend on how far you progress and the availability of managers. The shortlisting process takes 2 weeks.

Our commitment to transformation

MiWayLife is committed to transformation and embracing diversity. Our employment equity plan and targets will be considered as part of the recruitment process. This commitment drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

Our aim is to help you build a successful career with us. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development, and achieving great things. We pride ourselves in helping our employees to realize their worth.