Sales Agent : Inbound

MiWay Insurance Limited; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading insurance company in Johannesburg is seeking a Sales Agent for inbound roles. The ideal candidate will have at least 1 year of call centre sales experience and must possess a Grade 12 certificate, along with passing the Regulatory Exam RE5. You will be responsible for contacting clients about outstanding payments and providing quality customer service. This position offers an opportunity to work in a dynamic environment with a focus on client engagement.

Qualifications

• Minimum 1 year of Call Centre Sales Experience.
• Grade 12 / Matric required.
• Must have completed Regulatory Exam RE5.

Responsibilities

• Contact clients according to specified campaigns.
• Provide quality service by ensuring accurate data recording.

Skills

Outbound Tele-Sales

Customer Service

Administration

Quality and Compliance

Education

Grade 12 / Matric

Regulatory Exam RE5

FAIS

Class of Business

Job description

Job title : Sales Agent : Inbound

Job Location : Gauteng, Johannesburg

Deadline : November 10, 2025

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What will you do?

• Responsible for contacting clients according to specified campaigns and scripts to query outstanding payments and escalate to the next level of collection if required. May provide customers with essential and information regarding products and services.
• Predictive dialling may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording of data.

Minimum Qualifications and Experience

Minimum Experience

• Grade 12 / Matric
• Regulatory Exam RE5
• FAIS
• Class of Business

Minimum Experience

• 1 Years of Call Centre Sales Experience

Knowledge and Skills

• Undertake Outbound Tele-Sales
• Service inbound client queries, requests
• Administration and processing
• Quality, Compliance and Accreditation
• Customer Service jobs