Sales Agent (Inbound)

Sanlam; Johannesburg; On-site; ZAR 200,000 - 400,000; Full time

Job summary

A leading company in the financial services sector seeks an Outbound Tele-Sales Representative. The successful candidate will engage clients to promote Value Added Products while ensuring a high level of service and compliance. Candidates should be resilient, possess strong communication skills, and have relevant sales experience.

Qualifications

• 2 Years of Call Centre Sales Experience required.
• Regulatory requirements must be met (RE, FAIS).
• Experience in persuading clients for product sales.

Responsibilities

• Contact clients regarding specified campaigns.
• Provide product information to customers.
• Optimize each lead/call received.

Skills

Persuasion

Communication

Customer focus

Education

Grade 12/Standard 10/NQF 4

Regulatory Exam (RE)

FAIS

Class of Business

Job description

Responsible for contacting clients according to specified campaigns. May provide customers with essential and information regarding products and services. Predictive dialing may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording of data.

• Grade 12/Standard 10/NQF 4
• Regulatory Exam (RE)
• FAIS
• Class Of Business
• 2 Years of Call Centre Sales Experience
• Persuading both existing and non-existing MiWay Clients to purchase our Value Added Products.
• Optimizing each lead/call received
• Maintaining a high productivity level daily & monthly

Knowledge and Skills

Undertake Outbound Tele-Sales

Administration and processing

Quality, Compliance and Accreditation

Personal Attributes

Communicates effectively - Contributing dependently

Situational adaptability - Contributing dependently

Action orientated - Contributing dependently

Persuades - Contributing dependently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing dependently

Collaborates - Contributing dependently

Cultivates innovation - Contributing dependently

Customer focus - Contributing independently

Drives results - Contributing dependently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

About the company

As one of the largest financial services groups in South Africa, Sanlam provides insurance, investment, financial planning & retirement advice to individuals, businesses & institutions.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.