Sales Agent

Insphired; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading insurance company is seeking an Outbound Sales Agent to join their call center in Johannesburg. The role focuses on achieving sales targets while adhering to compliance and operational guidelines. Candidates should possess at least 2 years of relevant experience, strong client relationship-building skills, and understanding of the financial services industry.

Benefits

Uncapped commission

Life cover

Provident fund

Disability cover

Medical aid / insurance

Qualifications

• At least 2 years experience in Sales Outbound Call Centre.
• Knowledge of Financial Services Industry legislation and regulation.
• Understanding of sales processes and servicing industry.

Responsibilities

• Adhere to Quality and Compliance processes.
• Maintain operational efficiencies based on productivity.
• Build and maintain good client relationships.

Skills

Fluency in English

Sales objection handling

Interpersonal

Planning and organizing

Building and maintaining relationships

Results Driven

Continuous learning

Team oriented

Job description

• Adhere to Quality and Compliance processes to minimize business risk.
• Maintain optimal operational efficiencies based on productivity measures.
• Adapt and change to fit in with changing business operational requirements.
• Sales objection handling.
• Build and maintain good client relationships.
• Keep abreast of developments and trends in the Industry self learning.
• Ensure commitment to the FAIS Fit & Proper qualification requirements.

Requirements :

• At least 2 years experience within a Sales Outbound Call Centre selling insurance (with targets attached to the sales)
• Knowledge and skills :
• Good understanding of Financial Services Industry related legislation and regulation.
• Understanding of sales processes and servicing industry.
• Outbound Sales experience is required.
• Fluency in English and one other South African official language.
• A clear criminal and credit record.
• Commitment to the FAIS Act and meeting Fit & Proper qualification requirements.
• Willingness to work overtime to achieve targets.
• Being fully computer literate.
• Personal attributes :
• Interpersonal.
• Planning and organizing.
• Building and maintaining relationships.
• Initiative.
• Results Driven / Achievement orientated.
• Continuous learning.
• Team orientated.
• Ability to receive and implement feedback.

Remuneration :

• Up to R6 000 per month.
• Uncapped commission, and only earned from reaching 85% of target upwards.
• Benefits Life cover, Provident fund, disability cover, medical aid / insurance.

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