Sales Advisor - Clicks East Rand Mall (3 month fixed term contract)

Clicks Group; Boksburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An exciting opportunity has arisen at a leading retail company for a Sales Advisor. The role involves providing expert customer service in beauty and skincare, promoting customer loyalty, and managing merchandise effectively. Successful candidates will have strong communication skills and a passion for the retail industry.

Qualifications

• Essential qualification: Matric/Grade 12.
• Desirable: Diploma in Make-up and/or Skincare.
• Experience in customer service and sales environment.

Responsibilities

• Deliver professional and knowledgeable advice on beauty and skincare products.
• Achieve high levels of customer satisfaction and loyalty.
• Monitor stock availability and assist with in-store training.

Skills

Basic Computer Literacy

Selling skills

Communication skills

Interpersonal skills

Stock Management principles

Education

Matric/Grade 12

Diploma in Make-up and/or Skincare

Job description

Listing reference: click_020414

Listing status: Online

Apply by: 24 June 2025

Position Summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Boksburg

Contract: Fixed Term Contract

EE position: Yes

About Our Company

Clicks Group

Introduction

Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our The Body Shop products with our customers? We have exciting opportunity in Clicks' stores for Sales Advisors.

Job Description

To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximize sales.

Job Objectives

• To achieve high levels of customer satisfaction through being visible, being knowledgeable and customer focused.
• To increase customer loyalty through promoting Make overs and skin consultations within store.
• To achieve Body Shop sales goals by engaging with the customer and providing personalized customer service at all times.
• To monitor and improve/increase stock availability by following stock management processes i.e. actioning weekly counts, zero low stocks.
• To maintain high levels of store standards through daily housekeeping and merchandising principles.
• To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties.
• To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.
• To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.
  
  

Minimum Requirements

Qualifications and Experience:

• Matric/Grade 12 (Essential)
• Diploma in Make-up and/or Skincare (Desirable)
• Experience working in a customer service environment with both sales and service target’s (Essential)
• Related work experience in make-up and skincare (Desirable))
  
  

Skills, Abilities And Job Related Knowledge

• Basic Computer Literacy
• Basic retail industry principles
• Selling skills
• Interacting with customers
• Stock Management principles
• Communication skills
• Accuracy
• Interpersonal skills
• Good literacy and numeracy
• Ability to speak English and preferably one other official language
  
  

Competencies

• Delivering Results and Meeting Customer Expectations
• Applying Expertise and Knowledge
• Relating and Networking
• Coping with Pressures and Setbacks
• Working with People
• Adhering to Principles and Values
  
  

Kindly note only applicants who meet the minimum requirements will be contacted.

We are committed to the principles of Employment Equity