Sales Advisor (27-40hr) - The Body Shop Sandton Mall

Clicks Group; Sandton; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading company in the Wholesale & Retail Trade sector is seeking a Retail Operations position in Sandton. The role focuses on exceptional customer service and maximizing sales through effective retail strategies. Candidates should have a Matric/Grade 12 and relevant experience in retail, especially in cosmetics.

Qualifications

• Matric/Grade 12 is essential.
• Experience in cosmetics and retail sales/service environment is desirable.

Responsibilities

• Drive sales through cross and up selling.
• Create an appealing shopping environment.
• Ensure continuity of excellent customer service.

Skills

Communication skills

Customer service skills

Listening skills

Interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Tools

Computer literacy

Job description

Listing reference: click_020267

Listing status: Online

Apply by: 11 June 2025

Position Summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job Description

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service.
  
  

Minimum Requirements

Essential Competencies:

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.
  
  

Qualifications And Experience

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).
  
  

Skills, Abilities And Job Related Knowledge

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles.