Sales Advisor (27-40hr) - The Body Shop Mall of the North (4 Month Maternity Cover)

Clicks Group; Polokwane; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company in Polokwane is seeking a candidate to provide exceptional customer service and drive sales. Responsibilities include maximizing store sales, reducing loss, and creating an appealing shopping environment. Essential qualifications include Matric/Grade 12 and customer service skills, specifically in cosmetics and retail environments.

Qualifications

• Essential qualification is Matric/Grade 12.
• Experience in cosmetics is preferable.
• Experience in a retail sales or service environment is desirable.

Responsibilities

• Drive sales through effective cross and up selling.
• Create an appealing shopping environment.
• Maximize sales through promotions and events.

Skills

Communication skills

Customer service skills

Interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

Overview

Listing reference: click_021519
Listing status: Online
Apply by: 22 September 2025
Industry: Wholesale & Retail Trade
Job category: Retail Operations
Location: Polokwane / Pietersburg
Contract: Fixed Term Contract
Remuneration: Market Related
EE position: Yes

About Our Company

Clicks Group

Introduction

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job Description

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service.

Minimum Requirements

Essential Competencies

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.

Qualifications And Experience

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).

Skills, Abilities And Job Related Knowledge

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles.