Sales Advisor (27-40hr) - The Body Shop Cavendish

Clicks Group; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A retail company in Cape Town is seeking candidates for a role aimed at delivering exceptional customer service while driving sales. Responsibilities include maximizing sales through effective cross and up selling, maintaining a compelling shopping environment, and adhering to operational guidelines. The ideal candidate will have a Matric/Grade 12 qualification and experience in cosmetics or retail environments, demonstrating strong communication and customer service skills.

Qualifications

• Essential experience in cosmetics.
• Desirable experience in retail sales or service environment.

Responsibilities

• Drive sales through cross and up selling.
• Ensure compliance with Store Operating Procedure.
• Create an appealing shopping environment.
• Maximise sales during promotional events.
• Enhance profitability and brand loyalty.
• Maintain excellent customer service.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

About Our Company

Clicks Group

Introduction

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job Description

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service.

Minimum Requirements

Essential Competencies

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.

Qualifications And Experience

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).

Skills, Abilities And Job Related Knowledge

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles.