Sales Advisor (27-40hr) - The Body Shop BT Ngebs Mall

Clicks Group; Mthatha; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company in Mthatha is seeking a retail associate to deliver exceptional customer service and drive sales through effective cross and up selling. The ideal candidate should possess strong communication and customer service skills, and have a Matric/Grade 12 qualification. The role includes creating an appealing shopping environment and maximizing profitability. This is a permanent position with market-related remuneration.

Qualifications

• Experience in cosmetics.
• Retail in sales or service environment desirable.

Responsibilities

• Drive sales of the store through cross and up selling.
• Reduce loss and shrinkage by adhering to Store Operating Procedure.
• Create an appealing shopping environment for customers.
• Maximise sales by executing promotional events.
• Increase profitability and brand loyalty.
• Ensure continuity of excellent customer service.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

Listing reference: click_020853

Listing status: Online

Apply by: 6 August 2025

Position Summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Mthatha

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job Description

Job Objectives:

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service.
  
  

Minimum Requirements

Essential Competencies:

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.
  
  

Qualifications And Experience

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).
  
  

Skills, Abilities And Job Related Knowledge

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles