Sales Advisor (27-40hr) - I'Langa Mall

Clicks Group; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company seeks a dedicated individual for their store in Mpumalanga. The role emphasizes driving sales through exceptional customer service, product knowledge, and effective promotional execution. Candidates should possess Matric and ideally have experience in cosmetics and retail environments. Strong communication and problem-solving skills are essential for success in this position.

Qualifications

• Essential communication and customer service skills are required.
• Experience in cosmetics is a plus.
• Understanding of retail principles is important.

Responsibilities

• Drive sales through effective cross and up selling.
• Create an appealing shopping environment in the store.
• Ensure excellent customer service is maintained.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

Listing reference: click_021101

Listing status: Online

Apply by: 28 August 2025

Position Summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Mpumalanga

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job Description

Job Objectives:

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service.
  
  

Minimum Requirements

Essential Competencies:

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.
  
  

Qualifications And Experience

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).
  
  

Skills, Abilities And Job Related Knowledge

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles.