Sales Advisor

Concentrix; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An exciting opportunity awaits you at a forward-thinking company as a Sales Advisor in Cape Town! Join a dynamic team working on an innovative international campaign where you can shine and grow your career. This role offers a competitive salary and a range of benefits including medical aid, pension fund, and a rewarding commission structure. With a focus on excellent customer experiences and a supportive community, this position is perfect for those passionate about sales and customer service. If you're ready to take the next step in your career, apply today and thrive in a culture that celebrates diversity and supports your success.

Benefits

Medical aid for main member

Pension fund

Subsidised transport

Group life cover

Employee Assistance Programme (EAP)

Financial well-being sessions

Team building opportunities

Upskilling training opportunities

Inclusive company culture

Qualifications

• 6 months international or local call centre sales experience.
• Proficient in English verbal and written communication.

Responsibilities

• Taking ownership of escalated cases from beginning to resolution.
• Providing excellent customer experiences at all times.
• Proactively offering solutions to customer issues.

Skills

Verbal communication in English

Written communication in English

Customer service

Sales experience

Problem-solving

Education

Grade 12

Job description

Are you looking for an opportunity to jumpstart your career in the sales industry?

Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Sales Advisor working on an internationally innovative campaign with a salary of R8500.

You’ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you’ll become part of a community of like-minded individuals who become friends for life.

What you will do in this role

1. Taking ownership of high-profile, escalated cases from beginning to resolution
2. Consistently applying agreed behavioural and compliance standards
3. Sharing knowledge and skills with other members of the team
4. Communicating new information relevant to the campaign to colleagues, customers, and managers
5. Developing and maintaining current knowledge of the campaign
6. Having confidence and strong self-assuredness to succeed in retaining customers and selling additional products and services
7. Protecting information security and highlighting any issues using the correct processes
8. Providing excellent customer experiences at all times
9. Verifying and updating customer information
10. Proactively offering solutions to customer issues or concerns

This Sales Advisor role at Concentrix is a great match if you:

1. Have 6 months international call centre sales experience OR 6 months local call centre sales experience coupled with 6 months international call centre customer service experience
2. Passed Grade 12
3. Can work shifts aligned to United States business hours
4. Are proficient in English verbal and written communication
5. Are self-motivated and highly responsible

What is in it for you? In this role, we offer benefits to support your lifestyle:

• A monthly salary of R8,500
• Campaign allowance R1000
• Incentives based on KPIs
• A rewarding commission structure earning up to 3 times your base salary
• Medical aid for main member / Medical insurance for employee and two dependents
• Pension fund
• Subsidised transport
• Group life cover
• Employee Assistance Programme (EAP)
• Financial well-being sessions, will writing, stress management sessions
• Team building and upskilling training opportunities
• Inclusive company culture

Ready to bring your skills, experience, and sense of urgency to a company that values your expertise? Discover why over 550,000 global game-changers call Concentrix their “employer of choice.” Apply today and let your career thrive!

With operations in over 70 countries, we celebrate diversity and embrace what makes you unique. Join a company that supports your success and well-being, providing the tools and support to be your best and pursue endless possibilities.

Eligibility to work

In accordance with South African law, only applicants legally authorized to work in South Africa will be considered. The appointment will be made in line with the company’s EE Plan.