Sales Administrator - Water Treatment Chemicals and Equipment - Cape Town

Talentsphere; Wes-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

A leading company in water treatment solutions is seeking a Sales Administrator to efficiently manage quotations and orders, support client inquiries, and maintain relationships with customers. The role requires a grade 12 qualification and experience in sales administration, with strong communication skills and proficiency in Microsoft Office being essential. This position offers a negotiable salary package based on experience.

Qualifications

• Minimum grade 12 is essential.
• Experience in internal sales administration is required.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Process, track and manage quotations and orders.
• Support technical and service staff with client queries.
• Maintain relationships with customers through communication and follow-through.

Skills

Communication skills

Sales

Independent work

Education

Grade 12

Tools

Microsoft Office

Inventory system (SAP or related)

Job description

A well-known water treatment solutions company requires the above to process, track and manage quotations and orders, as well as support all technical and service staff with all client queries and administrative aspects of the sales process. Ensuring they are carried out effectively and efficiently.
Minimum requirements for the role:

• A minimum of grade 12 is essential for this role.
• Previous experience having worked in an internal sales administration role or related is essential for the role.
• Previous experience having worked with an inventory system such as sap or related is preferred.
• Proficient in Microsoft Office especially Word, Excel, and Outlook experience is essential.
• Strong communication skills and ability to coordinate work with various teams and contractors as well as customers.
• Ability to work independently and handle sensitive or confidential information with integrity.

The successful candidate will be responsible for:

• Processing, tracking and managing quotations and orders, as well as supporting all technical and service staff with all client queries and administrative aspects of the sales process. Ensuring they are carried out effectively and efficiently.
• Logging and updating all quotation activities in live documentation to ensure visibility across relevant teams.
• Reviewing of quotation requests and escalating complex or unclear cases to the appropriate operations manager or national service manager.
• Monitoring quote timelines and ensuring all quotations are delivered within the required timeframe.
• Following up on outstanding or overdue quotations in a timely, professional manner.
• Maintaining and strengthening relationships with customers through consistent communication, support, and follow-through.
• Working closely with the national and district operations managers to ensure accuracy and alignment of clients needs.
• Maintaining accurate records of client interactions, quote revisions, and approvals.
• Supporting the sales team with the administrative tasks needed to streamline client engagement and technical quoting processes.
• Serving as a primary point of contact for clients, handling inquiries, service requests, and follow-ups in a professional and timely manner.

Salary package, including benefits, is highly negotiable depending on experience gained.

Desired Skills:

• Cape Town
• Water Treatment Chemicals
• Sales
• Sales Administrator