Sales Administrator

Location: Johannesburg, Gauteng
Work Type: Full Time

The sales administrator is responsible for assisting with any administrative duties with regards to the independent client accounts in the company. The administrator must work directly with our office staff to ensure all administrative tasks are efficiently and effectively implemented.

Roles and Responsibilities:

1. Resolving independent client issues and complaints
2. Collaborating with sales team
3. Meeting all client needs
4. Accurate data capture and analysis
5. Order capturing and processing; from receipt to delivery
6. Following up on orders and client requirements
7. Providing feedback internally and externally
8. Keeping accurate and up-to-date filing systems
9. Evaluation of clientele needs
10. Assisting in the preparation for meetings with clients
11. Sending reminders regarding upcoming appointments
12. Suggest changes to office task workflow to improve efficiency
13. Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages
14. Adhere to and meet deadlines that are communicated

Requirements and Qualifications:

1. Sales admin experience (1 – 3 years)
2. Valid SA driver's license and own functional car
3. Strong matric and/or tertiary study results (relevant NQF7 or Bachelor's Degree preferred)
4. Intermediate to advanced computer skills with knowledge of Microsoft Office Suite (Outlook, Word, Excel, etc.)
5. Knowledge of an accounting package advantageous (e.g., Pastel/SAP)
6. Able to multi-task, manage multiple accounts, prioritize, and manage time efficiently
7. Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person