Sales Administrator

PropAcademy (a division of CTU Corporate Training Unlimited) is an accredited provider of online real estate education courses and Property Practitioner Certification in South Africa. Based in Umgeni Durban, KZN. This role is ideal for someone looking to grow within a business and with a proven track record in administration, customer service, support, and sales. Attention to detail is key. The successful candidate will be a key member of this busy team, interacting directly with senior management, facilitators, assessors, learners, and contractors, providing support both on the phone and in person.

Duties & Responsibilities

• Client support
• Cross-selling courses
• Reporting
• Manage policies and procedures
• Backup support to QC Administrator

Skills

• Excellent customer relations skills
• Ability to handle pressure, time-sensitive issues, and problem-solving
• Excellent written and verbal communication skills in English
• Strong attention to detail
• Ability to meet deadlines and prioritize tasks
• Presentable and confident in face-to-face, phone, and event interactions
• Organized with a dependable 'can do' attitude
• Professionalism, discretion, and confidentiality

Experience & Qualifications

• Minimum of 2 years’ experience in an administrative role with transferable skills, proficiency in MS Office, and experience with database and workflow management