Sales Administrator

Company Description

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

Job Description

PRIMARY RESPONSIBILITIES

Prepare sales quotations and forward to customers.

SPECIFIC RESPONSIBILITIES

1. Ensure timely creation of quotations and professional submission of all information as requested by clients, ensure follow-up.
2. Maintain positive relationships with current and potential clients through timely and professional response to quotation related queries.
3. Correspond with and request quotations from subcontracting laboratories for analysis required falling outside Agri Food Laboratory’s scope of capabilities.
4. Liaise with technical / operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of new and current business.
5. Maintain awareness and understanding of all the company’s services, ensuring that the full range of the company’s services are presented to new and existing clients to maximize sales opportunities.
6. Forward potential opportunities to other appropriate Business Lines.

Quality & Health & Safety System

1. Adhere to all quality and safety requirements of the SGS management system.
2. Actively participate in safety related activities.
3. Always wear appropriate protective clothing (where required).
4. Adhere to all relevant HSE procedures and protocols.
5. Keep workplace and equipment neat and tidy.
6. Perform Health and Safety inspections in designated areas.
7. Report deviations and communicate instructions to improve and maintain the quality system.

Specific Authorities

1. Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
2. Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
3. Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Qualifications

Education

1. Technical diploma / degree – Food science or equivalent an advantage.
2. High level of written and verbal English (preferably bilingual English / Afrikaans).
3. Computer literacy in Word, Excel, Outlook.

Experience

1. Experience in related fields an advantage.

Competencies

1. Ability to adopt a flexible approach to work and react effectively to a rapidly changing environment.
2. Ability to work under own initiative and with a high degree of autonomy.
3. Knowledge of IT systems, particularly Microsoft Office applications.
4. Excellent interpersonal and communications skills.
5. Team player.
6. Ability to listen and identify client requirements.
7. Service oriented mind set.
8. Organization skills.
9. Accountability and results driven.