Sales Administrator

Spinnaker Software; Cape Town; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a detail-oriented Sales Administrator to enhance the efficiency of their sales team. In this pivotal role, you will be the go-to person for both colleagues and clients, ensuring timely responses to queries and maintaining vital sales records in CRM. Your organizational skills will shine as you assist with invoicing, commission claims, and marketing coordination. This dynamic position offers the chance to contribute to a supportive team environment while driving the company's growth and success. If you're a proactive problem-solver with strong communication skills, this opportunity is perfect for you.

Qualifications

• Experience in sales administration and support.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist National Sales Executive and Sales Manager with queries and reports.
• Manage invoicing and commission claims for the sales division.
• Coordinate marketing material and trade show requirements.

Skills

Microsoft Office (Outlook, Excel, Word)

Good communication skills

Report Writing Skills

Problem-solving skills

Interpersonal relationship skills

Education

Grade 12 certificate or Equivalent

Tools

CRM Software

Job description

About the Sales Administrator position

We are looking for an experienced and well-organized Sales Administrator to provide the necessary support to the sales department. The successful candidate will become the point of reference for colleagues and customers alike by ensuring all queries are responded to in an efficient, professional, and timely manner. The sales administrator must maintain the client database and sales records in CRM.

The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

Sales Administrator responsibilities are:

Sales Administration

• Assisting National Sales Executive and Sales Manager with queries, generating quotes and reports
• Commissions: Review and process commission claims for sales division
• Invoicing: Access to Finance Div Invoicing Report, used to confirm salesperson’s queries for payment in full on completed deals for commission claims
• Travel arrangements
• Manage and co-ordinate all conferences and events
• Co-ordinate and relay any concerns, queries, and enquires raised by sales staff to HO, provide feedback to sales department with the findings
• Deposit approvals: Assist with deposit approvals when requested
• CRM Super User
• Investigations – where required by National Sales Executive and Sales Manager
• Budgeting and the maintenance there of during the year
• Asset Requisition: For all equipment required for Sales division. Get pricing and place orders with Procurement
• Co-ordinate and relay any process changes or requirements from Head Office. This includes claim cut off dates: ensure this is done in time with cut off received from Finance, CRM changes advised by Internal consultant etc.
• Sales Reporting and Forecasting
• Assist during on-boarding and De-commissioning process for Sales staff

Marketing Administrator

• Requesting or assisting the Marketing Manager in creating and maintain the marketing material aimed at specific customer base(s), segments and / or Arch staff
• Co-ordinate all Trade Show requirements
• Manage all marketing stock
• Stock takes on marketing and branding with Marketing Manager and Assist Marketing Manager

Sales Administrator requirements are:

• Grade 12 certificate or Equivalent
• Microsoft Office (Outlook, Excel, Word)
• Good communication skills – must be able to communicate well in English & understand Afrikaans
• Report Writing Skills
• A problem solver / logical thinker
• Good interpersonal relationship skills

* A full Job Description is available on request.

To apply please contact myself or Sinazo.